Blizzard Positive Customer Service Ratings - page 2

I will admit the call wait times are a bit long but when you think about how many people play WoW, Diablo, and SC it makes scents. Every time i call i usually wait on hold for about 20 mins but always get someone and they always take care of what i called in about

My account was locked because I was silly and made too many blizzard store purchases at the same time. I was able to get through phone support and have it unlocked within 30 minutes! yay!

The Customer Support was very helpful and knowledgeable. they helped my when my account was locked for 2 weeks

Awesome! Had zero wait time for both times I had their assistance. Very polite and professional.

I've been playing games from Blizzard for 7 years now, and I have never been more impressed with the Customer Service of a large company. They have always been very good at resolving issues with the utmost courtesy and completeness, and if I encountered an issue I was unable to solve, I was able to confidently call on their services.
In their earlier years, timeliness was sometimes an issue, but as they have grown, I have noticed a marked improvement in that aspect.
I am very grateful for the efforts of their support teams.

Amazing customer support over the phone as well as on their forums.

Very sophisticated support which can be for the good or worse. Fortunately, Blizzard leans to the good by compensating regularly and being easy to reach.

I absolutely LOVE Blizzard's customer care. I made a stupid mistake and accidentally bought 6 months of game time. I wrote into them frantic, afraid all of their sales were final. They wrote me back and Gordon advised me he cancelled it and told me what I would need to do to obtain a refund. He also gave me 10 days of FREE game time to cover the time it would take the refund to return to my account. They were so generous over a stupid moronic mistake I made myself. I'm a Blizzard fan for life. I've never had a bad moment with any of their customer care.

Awesome customer service, GMs are nice and customer service phoneline has REAL PEOPLE ON THEM OMG!

Blizzard has the best customer service known to mankind. They actually care about their customers and treat them like human beings, instead of other companies (cough..... Microsoft) who treat their customers as JUST text on the screen or a voice on the phone. This is one of the many reason that I do, and will continue to play Blizzard games.

Best customer support, I have come across.

Called in about Wow account being stolen. It only took about 5 min. they got the account back for me and set me up with a care package to make up for what the guy took.