ChristianMingle Customer Service

User Reviews, Ratings and Comments

ChristianMingle customer service is ranked #938 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 19.65 out of a possible 200 based upon 155 ratings. This score rates ChristianMingle customer service and customer support as Terrible.

NEGATIVE Comments

154 Negative Comments out of 155 Total Comments is 99.35%.

POSITIVE Comments

1 Positive Comment out of 155 Total Comments is 0.65%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • ChristianMingle

    Customer Service Scoreboard

    • 19.65 Overall Rating
      (out of 200 possible)
    • 154 negative comments (99.35%)
    • 1 positive comments (0.65%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.4 Issue Resolution
    • 1.5 Reachability
    • 1.3 Cancellation
    • 3.0 Friendliness
    • 2.3 Product Knowledge

Add your review!

Posted by Marty


Horrible
Only met Fake phony guys
asked for Money And OR Sex

Posted by Ryan


This site sucks!! It's so hard to meet actual people from this app, the app is very slow and if you cut your subscription off early they keep your money. What a bunch of crooks.

Posted by i dont know mingle and then some


you people are driving me crazy with your crazy site ..and this supposed to be a good site ?
you charge an arm and a leg to join and your customer service is non existent and the site is a big joke

Posted by i dont know mingle and then some


I have had nothing but trouble with your site >..You have blocked my profile twice already for no reason....your customer service people do not return my emails, they do not answer the phone..i was on hold listening to the same torturous same crap over and over that you call music and then it was time for someone to answer and then the phone went dead....i am calling again, and I keep being told that no one is before me, but still no answer ! and when i did get online, i was bombarded with aggressive messages from men asking for my email address and phone number in their first rude message to me ...and this is supposedly one of the best sites around ? if so , we are in bad shape

Posted by Anonymous


I have used Christian Mingle before. I have also used Match and POF. As of what I feel is valuable userFeedback I will tell you that not a lot of people have positive experiences on dating websites. Having said that, you are considerably more expensive than match, and POF is free. While I understand your side is much better than POF, I cannot see any reason you should be any more expensive than match.com. Feedback I will tell you that not a lot of people have positive experiences on dating websites. Having said that, you are considerably more expensive than match, and POF is free. While I understand your site is much better than POF, I cannot see any reason you should be any more expensive than match.com I personally believe you are either going to need to lower your prices significantly or suffer as a result
I would consider signing up for ChristianMingle again at the rate of $20-$25 a month but not a penny more.

Posted by Anonymous


I have been on this site for 2 days, and Phishing activity occurred 4+ times with: wtojrmba, All american9, mingled, barnesM23 etc. All who have been in different states. Do you have a review process regarding concerns?

Posted by Anonymous


I have had no pictures showing On this website for a month or so. I had a few things change and it has not made a difference. I want to have a $149.00 refund. . It is very hard to reach you and talk with an agent. My name is Pauline Campbell.. I don�¢ï¿½ï¿½t wish to be replied with email. Please phone me ASAP. Thankyou

Posted by Anonymous


I was a member for a short time a year ago in 2017. I called to cancel my subscription but saw in January 2018 where my credit card had been charged. I can't not reach an individual on the phone to solve the matter personally. My email has changed since my membership making it impossible to resolve by logging in. This is a sorry way to run a business and a poor reflection of anything with Christian in the title. I'm reporting to the Better Business Bureau and will seek legal remedies if necessary.

Posted by Anonymous


Hi, my name is Kathy Mantik, I don't want to join just yet, I just want to browse . Yesterday I joined for free but it's not letting me log in again. Can you please help me to log in? Thank you.

Posted by Victoria Stratton


Hi My name is Victoria Stratton and my bank account was over drawn because Christian Megel debited my account and has been doing so for a year now . I have not used this sight and no longer want payments deducted from my account again .Victoria Stratton

Posted by Anonymous


i am a member and my email address has change and i can not log in to christian mingle and i need to change my email address and need help could someone please email me instructions on how. my email address is all lower cases

Posted by Anonymous


i am a member and my email address has change and i can not log in to christian mingle and i need to change my email address and need help could someone please email me instructions on how. my email address is all lower cases

Posted by Tallulah


Hello, my account was suspended after I did made subscription of $49. Kindly refund me back as soon as possible.

Posted by Was for [email protected]


Hi. My name is Anna Parlin. I got a profile for my brother. He doesn't get on it anymore . Well a few days ago I got charged on my card... Please turn it off. I called but they hung up on me. Please contact . if you have any questions. Thank you

Posted by Funpureone


Hi, I know i'm having issues with my account. My Son was over the other day, and He couldn't figure out what is going on with your site. Someone that contacted me on Christian Mingle has found a different way to find Me. I caught on to Him the other day, and told Him I was done with Him. I do not know how to work all this tech stuff, and wish you'd just call Me, so I can get things solved once and for all. Phone number. 1-701-223-8400, Karen is my name. I sleep til around 10:00 CT, so any thing after that will work for Me. Thanks, Karen

Posted by MarPar


I want to cancel . I called a month . Ago someone change my profile . And now they wanted to renew it . Have some one text me and call me from there . Do not take my money . That site is a joke

Posted by Anonymous


I Am Writing To Let You Know...delete My Credit Card

Numbers And Delete My Profile...i Wil Not Be Renewing

My Member Ship....again ...do Not Renew My Membership

And Delete My Credit Card Numbers. And All Of My

Profile Information...becky

Posted by Cherylbrady


I need help my profile is jacked up since the issues last week 2 other women are on it and I get all their stuff

Posted by TropicalBreez


Very poor customer service because it's near impossible to reach a live person. Less than one month after buying an annual membership my password didn't work. Nothing I did fixed it, including the emails for a new link, so I tried calling customer service about 8-10 times over a three week period but could never reach a live person.

Posted by Anonymous


Dear Sir:
I have tried for a couple of days to reach you by phone and e-mail and didn't have any luck either way. I got a message from you the other day and clicked on it and it showed me a page that said it was an unsafe site. Then I tried to log back into the site and it wouldn't let me in and then a man I met on the site ended up being a scam big time. I couldn't find him anywhere and then he asked me for money so I knew that wasn't right. I keep trying to reach you by phone and either you are at lunch which is crazy not to have someone manned the phones or you were on lunch break or closed for the day. Sooooo frustrating!!!!

Posted by Anonymous


Please cancel my current subscription. I am no longer interested. Thank you very much.

Posted by ana91153


was trying to complete my profile and I got the message that my account was suspended . Will like to know why? What did I do wrong?
I cannot call by phone, since I have a hearing deficiency .
Thank you
Ana Jones

Posted by Anonymous


Be warned. You can never get a customer service representative on the phone. Once they get your credit card information you can't cancel with them. Don't sign up! They are a rip off. It's really not free.

Posted by Anonymous


If it says join for free why do I have to subscribe I did for one month but I haven't received a confirmation Please send me my confirmation thank you for your cooperation Have a great day

Posted by Judymax


I did to report for the second this again time some one has hacked my account. I am so upset with Christian mingle. I have changed my password and now rhis happens again. They are changing my picture age. I am so very upset. They are sending smiles to every man. I need help today. Pleasr

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Posted by Anonymous


Chris at christianmingle.com was great, resolved the issue immediatly with professionalism, courtesy. Thank you!

There are currently 0 Employee Comments for ChristianMingle.

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866-660-7924

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