Starbucks Positive Customer Service Ratings - page 2

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User Reviews, Ratings and Comments

Starbucks customer service is ranked #83 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 62.82 out of a possible 200 based upon 139 ratings. This score rates Starbucks customer service and customer support as Disappointing.

NEGATIVE Comments

112 Negative Comments out of 139 Total Comments is 80.58%.

POSITIVE Comments

27 Positive Comments out of 139 Total Comments is 19.42%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Starbucks

    Customer Service Scoreboard

    • 62.82 Overall Rating
      (out of 200 possible)
    • 112 negative comments (80.58%)
    • 27 positive comments (19.42%)
    • 1 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 3.8 Issue Resolution
    • 4.5 Reachability
    • 3.9 Cancellation
    • 4.9 Friendliness
    • 4.6 Product Knowledge

Add your review! Return to the main Starbucks customer service scoreboard page

Viewing positive Starbucks customer service ratings 26 - 27 out of 27
« Previous
22
Aug

Posted by Anonymous


8/22/11 7:12AM

I visit the the Starbucks location in grand Central Station ( the one located in the East side of the station).The staff there is always friendly and couteous especially one associate.....SABAH. She's always plesant, greets me with a kind word and most of all she knows what i have every morning. I think that knowing yur customer is the ultimate in customer service and Sabah displays that everyday.

11
Oct

Posted by us_buyer


10/11/10 1:41PM

Fast Friendly service with great sense of humors. Its a great place to go to and relax after a meeting with my clients.

Awards

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Contact Information
Customer Service
800-235-2883

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Hours of Operation

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Reviews & Ratings

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