Uber Employee Customer Service Ratings - page 2

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User Reviews, Ratings and Comments

Uber customer service is ranked #885 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 21.55 out of a possible 200 based upon 1603 ratings. This score rates Uber customer service and customer support as Terrible.

NEGATIVE Comments

1,575 Negative Comments out of 1,603 Total Comments is 98.25%.

POSITIVE Comments

28 Positive Comments out of 1,603 Total Comments is 1.75%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Uber

    Customer Service Scoreboard

    • 21.55 Overall Rating
      (out of 200 possible)
    • 1,575 negative comments (98.25%)
    • 28 positive comments (1.75%)
    • 28 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.5 Issue Resolution
    • 1.9 Reachability
    • 1.8 Cancellation
    • 2.7 Friendliness
    • 2.0 Product Knowledge

Submit your comment Return to the main Uber customer service scoreboard page

Viewing positive Uber employee reviews 26 - 28 out of 28
« Previous
02
Dec

Posted by Anonymous


12/2/14 3:09PM

I am trying to work for Uber. I sent in all my information, however, they have me logged in as a customer, not as a driver. I trying to fix this. I sent a request a week ago about this problem. Can someone just call me and we can fix this?

31
Oct

Posted by Anon E. Maus


10/31/14 11:38PM

I DRIVE for Uber and they suck - there is no tech support, the app is buggy, and fares are frequently cancelled midtrip or go unpaid. There are no phone numbers, no customer support, and no driver support. There is no training at all either. I quit! I never got paid once in thirty odd trips and there was NO ONE to complain to.

27
Jun

Posted by Anonymous


6/27/14 4:16PM

They don't pay their employees and don't respond to email inquiries about their pay

Awards

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Contact Information
Customer Service
415-986-2104

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