Walmart Positive Customer Service Ratings - page 4

Just wanted to thank merchandise supervisor Madaylan....at the Kaufman Texas store...was so helpful in the photo department....spent a long time helping me with transfer and printing of pictures...she was so calm...even when they were paging her overhead for another dept....she left to do what was needed in the fabric dept and then came right back...most places would have given up on me and my problem but she kept working to help me....please please make sure she gets recognized...

I had a difficult return at Painted Post Walmart on 12-5-14. I would like to recommend Trina for her assistance in managing this return.

purchased 42" Element led tv online Nov.5, It was scheduled to arrive at store Nov.21,Tracking had it out for store delivery Nov.18 on the last part of tracking . still no tv or answer when it will come.customer lip-service has no clue, email customer service is very polite and said there is a problem but shares with me only what the form letter tells them to say,humans at the store also are not able to find out more than what i get online.....still no tv sunday nov 24.... Tampa Bucs probably lost anyway....wanted to share shis shopping experience with you.

I want to commend Pedro in the Bridgeview, IL store. He was the cashier who checked me out last night and I want to tell you he was by far the most respectful, best walmart employee I've ever in my life encountered!! He went beyond the expectations of any cashier. He took time to help me and bag and actually put my bags in my cart. Then he actually took the time to "count" my change back to me correctly, and placed it in my hand the proper way. Pedro is outstanding!!! I will look for him next time I'm in the store for sure. Thank you, Pedro! You made my day!!! Raewyn Bozzi, Chicago, IL

This beautiful girl, named abigail.
I had been walking around the store for about an hour looking for a specific item, I asked around but I was being ignored.
I was so humiliated!
But she completely stopped what she was doing and asked me if I needed help, it had been like an angel approached me.
She later checked me out, she had everyone in line laughing & smiling that we forgot we had been waiting in a long line.
She surely left an impression on everyone.
This store was in fredericksburg, texas.

A department Lakeisha in Automobile dept and she was helping me find oil and also a house air filter ,she was out of air filter she went over she told me to wait she will check in backroom and she find the air filters and she is excellent help me and she has a beautiful smiles,she stop work freight to help. Keep up the hard work Lakeisha.

I have shopped at Walmart for years and almost all of my experience as a customer has been good. I think people only write comments when they are angry and so I decided to write this. On a rare occasion I have encountered a Walmart employee who wasn't nice. I would say this has been maybe 3 times in about 15 years of shopping with them. Never has management been nasty to me as a customer. Management has always been helpful to me and very good with their service.

I will say that this wasn't true of management as an employee but not all management is bad there and I have worked other places with poor management as far as relating to employees.

I think Walmart is a great asset for low income people like me and I hope they don't unionize as that would make it too expensive for me to buy there. This recent extreme leftest push for $15 an hour for uneducated people to work in fast food is ridiculous and will put fast food and places like Walmart out of business. It is obvious that the uneducated are gullible and easy to manipulate by the leftists.

Thanks Walmart for an overall job well done.

I had a very nice experience at Walmart today in Harrisonburg, VA. Your employee, McKenna was on the ball, listened carefully to my needs and actually took me to the exact place that had my item. I had spent 15 minutes looking all over the store for a specific Alladin 32 oz. Tumbler, and after almost giving up, she came to my aide. She knew exactly where it was and the fact that it was in stock.
Thank you for having such friendly helpful employees like her.

The # worked for me & the wait time was less than 1 minute & the customer service was great.

I had a very good phone conversation with an employee named Andria today at the Lenlock or Anniston Walmart. She helped me with a Straight Talk problem. Although I'm extremely dissatisfied with Straight Talk and Walmart for owning them, I was very pleased with the employee who helped me to get in touch with Straight Talk. She was very professional and after putting us on 3-way, made sure I understood everything being said. She was with me all the way. Thank you Andria for your support

Our local Wal-Mart store treats me as if I were Family. Always a kind comment.

Great advise i got thru after tryin for 4 hours to find contact info to cancel a credit card order made on-line.

I just went to the walmart in Appleton Wi. I found out that with the new software used in the pharmacy that they no longer tell you how much your medicine costs on your reciept,just that it was paid for by insurance.aparently it is below their dignity to list the price. Bill

We recently shopped Wal-Mart in Chula Vista, California. Usually it is always a bad experience. We came upon a cashier named James who exemplified what great customer service is and should be. Not only did he take the time to actually talk to us, he was knowledgeable and very professional. After years of bad service it is finally good to have good service My receipt says store #2291 and his operator number is 6145. I hope that others take notice of how give great customer service from this young man.

There is a tecnician at Walmart pharmacy in Atascoceta that is always so kind and smiles everytime Im there to drop off or pick up my meds. She's tall, wears glasses, I think her name is trish. I just want to say please let this lady know that people having a bad day like I do sometimes appreciate her. Thanks

My wife and I shop at the Wal-Mart in Port St. Lucie West. Today we met an associate that exemplified excellent customer service for your company. His name is Eddie and he works in the Garden Center. This young man has a pleasant, courteous and knowledgeable demeanor and was everything that one would hope for from a customer service standpoint. Years ago I had the privilege of talking to Sam Walton when I went to your Bentonville facility.

I think Eddie embodies what Sam promoted and expected. Any positive feedback you might be able to provide to this young man would be well deserved.

I recently used the pharmacy at the Penticton (peach tree mall) branch The Pharmasist that helped me is worth his wieght in gold I believe his name is Diter I travel alot and the next time I am in the store will verify his name. It's a wonderful thing to find a caring person in this busy world today

Was very pleased with the help given to me today by customer service. They helped me track down a receipt that I badly needed. Thank you.

I want to make known that a young lady named Jenn, who works in the photo section.
I was having trouble trying to down load some photos. jenn came and I asked her what to do, since i haven't done it before. She was great, she stayed with me, and said, if i needed her, she'd be right around the corner, which she was. what a great emploee yiu have working for you.
exstremly friendly, polite,well trained, knew exactly what to do. Made me feel comfortable. That's a big plus.
Thank you jenn

I am contacting you about the wonderful care I have received from your pharmacist Ram Karlapudi. I thought I must remind him of someone in his family because his concern seemed so genuine. I went out with friends for lunch and spoke of the wonderful care I had received from Ram....you should have heard the buzz at the table....it seems he gives that care to all the seniors....they knew him and spoke so highly of him. I thought someone should know of this valuable employee.

Store 5145 San Antonio. Great CSM staff had complete control over front end. Extremely professional

Hi my name is Brenda Cleary i moved to South Weymouth ma. 2 years ago and there is a sweetest most courteous young man that works in the pharmacy department in Walmart always willing to help never forgetting a name and so very pleasant if any young man deserves an award this young man should be recognized .For one i feel so ashamed that i only know him by his first name which is Cregg some call Creggy please don't let him go unnoticed he is such a hard worker and everyone seem to love him i would love to see a plaque hanging honor him for his hard work you hear bad stories let this be a good one for once Thank you Brenda

Cabot Arkansas has the best people in the phones.they help you with every thing that you need.Best ever.

Years ago, when I heard how fair Costco treats their employees, I cancelled my membership to Sam's Club. Now we proudly shop at Costco!

Spent 40 years bargaining on behalf of large consumer companies. Bargained hard...but always fair! Having come from a blue collar family, I always understood that unions were necessary to balance against the natural tendency toward corporate greed if left unchecked. Well...Walmart is a perfect example of that theory of greed!

I've just now contributed to the UFCW, and will continue to do so. I will stay out of Walmart stores, and pass the word on to my family. I am also looking for an opportunity to march w/ the u r deliberately screwing. If Costco can be a financially successful corp w/out screwing their employees...u can to! So do I!

My name is Ayn-Martha Joyce and believe it or not, I have nothing to complain about. I am in charge of the wednesday night cover dish supper at my church, St. Paul's Episcopal, in Jesup, Ga. I try to keep up with who ever in my group, is having a birthday. Well, I have ordered a cake from the bakery at the WalMart at 1100 N. 1st. St. Jesup, Ga. for a couple of years now and the people there know my name. The cakes always look good and taste great. The last cake though, almost made me cry. I ordered it over the phone, asking if they could put a hat on it, for a very elegant, put together woman. When I went to pick up the cake two days later, the store had no power and they were not letting anyone in. I stood there, kind of upset because I really wanted this cake. Two of the store employees saw me and knew who I was. They asked if I was just getting my cake and I said yes. They let me in, took me to the bakery counter, just inside the door. I took one look at the cake and knew it was PERFECT. It was exactly what I wanted. You see, I couldn't come in and look at the idea book, I asked them if they could do a hat with some flowers. When the birthday girl saw the cake, she almost cried, she loved it. A few days later when I was back at WalMart, I bought some flowers and gave them to the bakery department, letting them know how much I appreciated what they had done and everything that they do. She looked at me like she didn't know what to do. I know you probably hear all about the bad things but I had to share something good and something special. I hope you can pass this on to management at that store, they need to know that they have employees who do a fabulous job and really care about the customer.

Thank you so much.
Sincerely,
Ayn-Martha Joyce, Jesup, Ga.