2009 VOIP Customer Service Awards
2009
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The best customer service for VOIP in 2009 was:
Vonage
The customer service provided by Vonage in 2009 rated as
Disappointing .
There were
71 companies out of
193 in 2009 with a higher rating.
The fact that Vonage was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within VOIP.
Company Rating Reviews Issue Resolution Reachability Cancellation Friendliness Product Knowledge Vonage 46.65 34
Other Companies The following companies did not receive enough comments for an official rating during 2009:
