Alamo Rent A Car vs Enterprise Rent-A-Car

Customer Service Comparisons

Best Customer Service Rating

Alamo Rent A Car has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Alamo Rent A Car65.02177
Enterprise Rent-A-Car56.40385

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Alamo Rent A Car has had 177 total customer service ratings of which 45 have been positive and 132 have been negative. This has resulted in an overall classification of Disappointing.
  • Enterprise Rent-A-Car has had 385 total customer service ratings of which 67 have been positive and 318 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: