Bally Total Fitness vs Gold's Gym

Customer Service Comparisons

Best Customer Service Rating

Bally Total Fitness has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bally Total Fitness25.54127
Gold's Gym21.81685

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Bally Total Fitness has had 127 total customer service ratings of which 5 have been positive and 122 have been negative. This has resulted in an overall classification of Terrible.
  • Gold's Gym has had 685 total customer service ratings of which 11 have been positive and 674 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: