Fidelity vs American Home Shield

Customer Service Comparisons

Best Customer Service Rating

Fidelity has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Fidelity36.5135
American Home Shield22.87107

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Fidelity has had 35 total customer service ratings of which 2 have been positive and 33 have been negative. This has resulted in an overall classification of Disappointing.
  • American Home Shield has had 107 total customer service ratings of which 2 have been positive and 105 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: