Oakley vs North Face

Customer Service Comparisons

Best Customer Service Rating

Oakley has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Oakley35.36122
North Face32.56112

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Oakley has had 122 total customer service ratings of which 8 have been positive and 114 have been negative. This has resulted in an overall classification of Disappointing.
  • North Face has had 112 total customer service ratings of which 6 have been positive and 106 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: