Black & Decker Customer Service Complaints - page 2

please help me, i have just purchase a blender and the bottom of the glass part brokern the plastic part, how can i purchase another without buying a entire new blender.

I have a workmate bought just after they came on the market (1973/4?). We had just bought our first home and were planning to marry the following year. Meanwhile I had designed various fitted bookcases, kitchen cupboards etc. No longer having access to the college workshop, the workmate looked a godsend. It has been and it still is. Not only did I did I do the work on my own home but in later years I worked for other people, designing and making furniture and whole rooms for various clients. In the course of this work it has travelled down to Cornwall and across to the Lake District. It is currently helping to make a small cupboard and plant pot stand for my backyard, and new doors for my front garden shed. As you can imagine it carries a few scars, but it is still far superior to the newer model I bought a few years back for my attic workshop.

Rice makers - my 1st one just stopped working. Wasn't very old. I bought another. Had a birthday dinner and counted on my rice maker for my gumbo and couldn't get it to work. I only used it about 4 times. What's going on??? Are they made in China??
Should I take it back to Boscov's or mail it to you. I am totally disgusted and will not buy another for $29.00

Your customer service is terrible. Trying to get a replacement part and have been blown off the first two attempts. Now have to ask a company named bond for answers. Big fat F for support wont buy your products again.

battery life is 30 minute 40 volt 1 year old this not right last bought it lasted 1 hour tom very unhappy will not buy black decker again .....

A few years ago I purchased a B & D coffee maker. While I was completely satisfied with the product, I wrote a comment on the water level indicator which I felt should be transparent and not opaque as you couldn't see the water level. I recently purchased a new B & D coffee maker, and to my surprise, the water indicator was transparent. I thank you for that. However, I was disappointed that you did away with the beeps after the brewing cycle and also after the automatic shut off. I called and was told it was because people were complaining it was waking them up. That has to be a joke. I assume if you are making coffee, you are already awake. if someone else is making the coffee, yell at them, don't blame B & D. My suggestion is give the consumer the option of whether they want the beeps or not by programming it into the coffee maker. Then the consumer can use the beeps if they want. Thank you for your time and cooperation. I look for ward to your response.