Hyundai Positive Customer Service Ratings - page 2

Had the best experience with Levin in customer service, He was a total Gem, very professional and has a personality out of this world, a very satisfied customer, Thank you Levin, keep up the good work March 5, 2016

Hyundai customer service is the best at South point austin texas. I would refer anyone to go there. They treat their customers with excellent service. I have no regret buying my car from them. That is what you call excellence going above and beyond

I just want you to know how much i like MCAFFERTY Hyundai thier staff is the best my salesman Nick Mozier is the best guy i ever dealt with ! I wouldn't buy a car from anyone else ! 😄😄😄

We recently purchased a 2011 Sonata, which is an excellent car from top to bottom. Soon after our daughter and her husband bought a 2009 Sonata. Two weeks ago they were in a horrible head on wreck (not their fault). The Sonata is totaled, but it probably saved their lives. They are now shopping for another one. I will be a loyal Hyundai customer from now on.

I Want to Compliment the Dealership in Hyannis, Mass. Specifically, Jim Welch .in Service Dept.Several times, he has been Very Helpful, to me, he goes above + beyond to help me. Hope he's there for a while longer... Sincerely, Kevin D. Tripp

My name is Shyraun Johnson and I recently purchase a car from Hyundai College Park my salesmen were Mr. Shawn Hashemi and Mr. Zodi. They both gave me REMARKABLE CUSTOMER SERVICE with purchasing my first car. My survey that I was given doesn't reflect that. My only downfall with this vehicle was in less than 24 hours of having the car my front tire got messed up and they were so kind into fixing my tire and paying for it (they're awesome). My survey doesn't show how they went OVER AND BEYOND to make sure my first car purchase was OUTSTANDING when doing the survey I thought I was giving them the highest ratings but I was mistaken. I would definitely recommend any of my friends, colleagues and family to purchase their car from College Park Hyundai through Mr. Shawn Hashemi and Mr. Zodi. I also wrote a review on dealerrater.com to recommend other car buyers to come to Hyundai College Park. When purchasing this car I was indecisive I was going to purchase a 2015 Santa Fe but for my first car my family and friends told me I should start out with something smaller. So I was taken to another lot and there I saw the 2016 Elantra GT and I was sold Mr. Shawn Hashemi made me feel comfortable in the car by showing me all of the gadgets that were in the car. I loved the hands-free bluelink. My purchase went swiftly I understood everything because it was explained and I did my research also. Hands down Mr. Shawn Hashemi and Mr. Zodi deserve to be given a OUTSTANDING FIRST CAR PURCHASE because that's an experience I will never forget. Words and surveys can't explain the EXCEPTIONAL EXPERIENCE I received from these two young men Mr. Shawn and Mr. Zodi!!!!!!!!!

We bought a new Tucson in 2006 from Orangeville Hyundai. And we just purchased a 2015 Tuscon. Orangeville Hyundai is a fantastic dealership. We are keeping the 2006 with 310,000 kms as a second car...... It is still going great! Melanie, our salesperson, is a no pressure, helpfulhelpful, knowledgeable and fun person to deal with. Good job Hyundai!! Thanks Gail

I have contacted Customer Service UK on two occasions and both times, spoken to very helpful ladies. One was called Tracy, not sure of the other ladies name. Great help though, couldn't fault them

I bought a 2013 Equus new. LOVED that car. Put > 55K mile on it in 2 years. This week I Crashed into a pole at 80 MPH. Broke the pole in half. Minor soreness/bruises. Car protected passengers very very well. I'll miss that car. Best car i ever had. Best stereo i ever had. Service at local dealer was excellent.....I'm gonna miss that car.

Willie van Straaten, Viljoenskroon.
Three weeks ago I had a puncture in Klerksdorp.
The tare was untouchable hot and I did not know how to operate the system. I called Anneska my wife. She called the Hyundai dealer in Klerksdorp and with in 20 minutes they changed the tyre and accompanied me to a tyre dealer to fix the puncture.

I was desperate and willing to pay for the service. It was all free with friendly voices and smiles.

Thank you Hyundai, much appreciated

Special mention to service manager Frank who got approval to take a new part from a car on the lot so I would not havel to wait 3 weeks to get my car back. Also for mechanic Chad who went above and beyond in spending time with me to answer all my questions and share his knowledge. Great job!!

Excellent,customer services,one of the best I have delt with,Tracy & Haley very friendly and did
every thing I ask.

Dear Sir
It is a great pleasure that I write to you a simple note to let you know how pleased I am with your service and courtesy that usually I get at your location at Delray Beach in Florida.
Mr. Monserrate is very knowledgable , friendly and accommodating .
Sincerely
Joe Dias

This positive comment must get to the PR department.

I have purchase three different Hyundai in three years from Savannah, GA. Each time the manager, Daniel brown, helped get what we needed.

Today I had an accident and towed my car to Hyundai on Abercorn ST. My family was out of town for an operation on my step daughter.The police report was not going to be ready for 24 hrs.So my insurance could not ascertain if the person who hit me had insurance.I had give my credit cards to my wife for the trip and kept my debit card with $200. for my needs.Enterprise wanted $150 deposit and at least three days($179.) I had no one not at work to call. They would not accept my card being read over the phone by my wife. I was about to be stranded for at least seven hours. My house was many miles away, so I called Mr. Brown for any ideas. He talked to the rental people and got me a car. Let's just say I am capable of paying many times the rental-but enterprise took the word of Mr. Brown and I was not stranded for another seven hours.

I buy cars for my family every two to three years. Only Mr. Brown will get my business.

Thank you Daniel Brown!

Errol Cohen

Great service from Dave Hallman Hyundai Inc. Erie ,Pa16503

car broke down on 7-24-13 at 6:00PM.I called and sales Mgr. answered (don't have his name)had me tow car in to service dept. and he would alert Service Dept.Mgr. John Huff to call me at 8:AM which he did .Mr.Huff said he would have me on my wato PITTSBURGH BY 1:00pM ON 7-25-13 and he did.Sales Mgr. also gave me listings of near by hotels that made life easier.

Hyundai lucky to have them!!!

To Whom May Receive This Email,



Hello,



I recently brought my Elantra GT in for a routine oil change. Prior to this routine work I had an occasion to require some maintenance due to a smoking issue during hard acceleration. A smog valve was replaced and seemed to take care of most of that issue. I still have a minor issue with that but not significant any longer.



During my recent Oil change I was informed that Hyundai recommended an additive needed to be added to the gas at every oil change. This additive cost $13.00 plus. I was also told that this additive was needed due to direct fuel injection which my car has. My question to you is WHY. Why does Hyundai expect the consumer to incur this expense as it appears that the issue is with the injection system. I for one feel Hyundai should pay or fix the reason the additive is required. I was also told that if I didnâ??t use the additive the engine could become defective!



Iâ??d like to propose a scenario to you. Lets say that Hyundai decided that in order to keep the engine running smoothly a small amount of GOLD Dust was needed in the engine air filter and it would need to be replaced at each oil change. Would Hyundai expect the consumer to shoulder that cost because the manufacturer didnâ??t build the air filter correctly? Well, would they? I think not. There shouldnâ??t be a reason that an additive is needed for a brand new vehicle. At least not from my opinion. Is there anything being done to eliminate the need for this additive? Iâ??m not happy that my new vehicle needs a $13.00 fix at each oil change.



I await your response.



Thank You



Rick Roberts

great service and i rate the dealer as 5 stars his name is jake eldridge.at the plymouth mass dealership.

I was explained on this lease car very quickly. Many papers to sign and X's to sign on without taking the time to read what I was signing.
I was told my car that I traded in was considered a lemon according to the Kelly blue book which the dealership ZI have been working with for a long time, should have checked this before he quoted me for a price of 17.500 for a 2009 Malibu.
I know next time to check before I buy anything and want it in writing.
Before signing anything next time. I will take the time and reading every line.
The car that I traded was quoted as a "6Cyl and not a 4 Cyl which made a difference on the paper work.

Hyundai springfield, durban, is awesome service so far.

The sales person Dean Goodsell and finance lady Joanne Horsley, really were best car dealer personal which I have come across.

Essentially I am one of those people who will pick on any small fault, but I could not find anything to pick on.

Dean was there every step of the way from my initial enquiries and a million and one questions, right till the delivery of the vehicle.

Joanne was a pleasure to deal with and sorted my vehicle finance within a couple of hours. Instant feedback from both of them.

I would recommend driving from far to buy a hyundai from these two people.

Excellent Product
Fair Price
Great Customer Service

Hi,all Huyndai people! In 2011 I bought a demo model Hyundai I20 in Bloemfontein South Africa, the best little car ever! Since then we had some minor issues, I took My car to the Hyundai dealer in Kimberly South Africa and they sorted out my issues. (The steering rack started giving problems, they replaced it on warrenty without any problems, a while later we started having problems with the aircon and they also sorted that out and even helped me with a car for 3 days!)
Thank u for the grate help and the frendly service that u have given me, not to mention the awesome coffie that u have always offerd me while I was there! Many Thanks
Happy I20 client
-Northern Cape South Africa-

hi,

3 days back I informed to Baramati Service centre to Pick my car for Services any they commit to pick on 15.12.12. I drooped my car at home and reched office by lift. I continously followd to that guys who is suppose to pick my vehicle an he assure me to pick at noon. Again i called at 2.00 PM and he told me i can not pick as i am out of station.
what is the stupid service is this. if he not want to suppose to pick tell me that time and i'ww arrange another day.

Purchased my second Santa Fe LTD V-6 last month @ Potamkin in Miami. Did not bother to trade my 2003 Santa Fe w/ 296,000+ miles...because I sold it in a bidding "war" for $3100--cash. Anyway...got a great deal in Miami (negotiated on Internet)
and flew in (one way) from out of state for $190...dealer paid air tab AND "held the car aside" for 3 wks until I could get there...Then...they had this off-duty police officer,Sgt.Armondo, pick me up at the airport gate before taking me to the dealership...BUT, only AFTER, taking me to breakfast at a local Cuban restaurant!
Fresh squeezed OJ in 16 oz cups? Are you kidding me? Awesome and impressive! Talk about common courtesy before a sale..over the top!... Arrived @ the dealer and met with Fernando (sales mgr) and Julio(salesman) who were expecting me and
took me to the car I EXPECTED to see...and
there it was...as promised! Black on black. The only 2012 Santa Fe Ltd. still "unsold" nationwide w/ my specs...Add up all the incentives to purchase... and it became a "no brainer" decision. These people treated me with class and respect And I don't even speak Spanish. I was treated like a buyer is supposed to be. Class and courtesy. Being cordial seems to happen so rarely these days...or is it just me? Anyway...This is one heck-of-a SUV/Hyundai dealership. If negotiating for a solid & fair deal matters to you, start here.
I do believe Car folks have a right to make a living just like you and me. So it's very important to remember to educate yourself and your expectations with the "proper research"... as to the Hyundai you want and the car you can afford. If these guys can't satisfy your expectations before you purchase...then maybe your Grumpy Pie wasn't cooked in Hyundai's kitchen after all? I'm just sayin'.. . My Santa Fe rocks...thank you for another nice ride my friend!

I recently bought a 2013 Sonata at Brown Hyundai of Laredo. The car is amazing, me and my husband love it! the service was great and it was a nice experience. there was only this small situation with my saleslady (Ms. Placencia) the way she dresses was innapropriate.

i usually service and repair my I20 at the hyuandai dealership in Midrand and i must say that they are the best.

Purchased my I20 at Menlyn Auto but rest assured my next car will be bought at this dealer.

The Aftersales department has turned me into their loyal customer.