LinkedIn Customer Service Complaints - page 4

Have been on Linkedin for more than 5 years, had more than 500 contacts. But smth has happened to my account and I cannot sign in for the second day. It is blocked. And I don't know the reason.

I've sent them the scan of my passport 27 hours ago via web form... And nothing happens. No reaction at all...

Tried via different e-mails even via twitter. Nothing. No person alive at all.

Just sent them a message via email provided on this page. It came back to me stating that this email is not longer supported and refers you to the main page, which does not have an option I am needing. This is terrible service.
I tried 800 number a couple of days ago, an irate woman answered the phone and started arguing with me when I asked her if I was calling Linkedin. She was annoyed that I could not her what she said because of the background noise she had when she answered the phone. I had to hang up.

Very bad website , very bad customer service & very bad experience
You can take many years building your profile & they can suspend it forever without any warning or explaining , just because you were too active , having great number of connections & followers.

When I dialed the number and pressed, "1" all I was able to reach was a voice recording telling the address of Linkedin. When I pressed, "0" the recording looped back to the message, "thank you for calling linkedin, press 1 for our campus location."
Frustrated!!!

I found it impossible to sign in. The process is fristrat



I find it impossible to sign in. The process is utterly frustrating.unable to reach a real person for help. I give up.

I need to speak to a real person my linked in account has been hat no one's answering my emails or my help questions and there is no phone number to talk to a real person. Please call me back thank you

what a stupid survey to have when you have no customer service and NO Customer support to speak with. Please cancel my subscription I demand credit for the last 36 month I am trying to cancel my subscription.



I am demanding t hat you give me credit for the last 36 month that I have been trying to cancel my premium subscription with LinkedIn, you system make it very difficult tot cancel and misleading, I though it was canceled on several occasion to find out that I am still being billed and Bullied with billing from LinkedIn. Please call me I do not want the membership and I believe that LinkedIn way of making it difficult to cancel is unethical and immoral.



We appreciate you reaching out to us again, but your original case has been transferred to a different team within LinkedIn for more accurate handling. We apologize for any inconvenience but you should have received an updated auto-response with your new case number as a reference. Please respond to that message if you wish to update your case. Thank you for your understanding!

That *hit doesn't work. BOTH Number or email is inaccurate. If they are charging anyone unwillingly go to your bank and claim FRAUD! This is essentially what it is. No way people can change without consent. Your bank should support you in taking care of this issue. If they don't drop your bank. They are not worth watermark logo that is in the backdrop of their emails.

I feel scammed. I just got charged over 600 dollars for a subscription service I DO NOT WANT. I did the premium service TRIAL (or what I thought was a trial). When I went to cancel it before the month was up I saw that they did not have any payment information on hand and they listed that if I did not give them one then my service would be cancelled. So I forgot about the whole thing because how could they charge me? Well... they charged me via paypal. I don't remember giving them any payment information. Furthermore, when I go to check what payment type they have on hand it says that they have none. So I have no idea how this happened. Even if I did lazily hit the paypal button to sign up for their trial, that's pretty damn sneaky of them since I can't find it listed anywhere. Is this how they get money? They just trick people? The worst part is that there is almost no way to contact them! I'm so annoyed right now. It's not like I got a 25 dollar charge. I got a 626.99 dollar charge! I had better get my money back or I'm going to report them to the Better Business Bureau and whoever else I can complain to.

Your service is pathetic. Please let me talk with a live person. Thanks



Dr. Richard A. Finkelstein

I opened a LinkedIn Account because i needed to find someone really important. I upgraded to the premium account. Now i have found the person and i don't need my LinkedIn Account any more.
''You can't close your account - You have a Premium membership. You'll need to convert it to a Basic membership, then return to settings to close your account''
The above message is what i keep getting when i try to close my account.
I do not understand how you would tell me i am the boss of my account and then go ahead to make it difficult for me to close my account. I no longer need this account or the services. i have cancelled the premium subscription but it says i still have the premium fatures for 2 weeks more, i honestly don't care.
Please how can i close the account NOW.

Terrible customer service. No response. Provides wrong information about subscription fees and takes money from customers unaware. Extremely unhappy.

Dear Representative,

I had created a premium account a month ago and upon creation I had
received an email saying that I would be sent a reminder before my free
trial period ends so that I might be able to cancel the subscription if I
wanted to. I however did not receive any such reminder email and have been
charged for the next month. I have checked every where in my inbox to make
sure I did not miss the email (it is not even in my spam folder). I am not
at all happy with this. I have cancelled the subscription and would like an
immediate refund, otherwise I will deactivate my linked in account and
report a complaint. I would like assistance for this issue to be resolved
ASAP. Please find attached the receipt for the subscription fee.

Thank you,
Tiasha

What Customer Service? You haven't any. Be clear about how to cancel your ridiculous monthly charges--we do not want this so called service.

Had a free military job seeker account. Linked-in started charging me 29.95 out of the blue. OK, no problem, so I cancelled the premium membership. They charged me again after I cancelled. You cant talk to anyone to get it fixed. Way to support the troops.

This company's practices should be illegal for taking so much $ from customers that have been scammed by a "free trial"! We have tried for months to cancel an account that we have not even signed up for!! No way to reach anyone to discuss the account.

This company sucks. You can't get a hold of customer service. Stop trying to take money out of my account and cancel my subscription. Sharon williams pittsburgh pa. Call me at to cancel this subscription. I am calling the better business Bureau and I am pitting you all on facebook as the company who just wants to take your moneym

Haven't Recieved Any Response Via Emails & Phone Number Disconnects Before One Can Leave A Message... Haven't Been Able To Log Into Account For Three Days...

I am trying to cancel my account. I cannot get anyone on the phone.

Moderated by other users?
Whats the POINT? Can other Customers help me with my account? Are you paying them to give me advise? What utter Rubbish!!

What use are you LINKEDIN? You can't even monitor your own website!

You have my information plastered all over the website,...what's the point! USELESS, UTTER USELESS!!

I HAVE DELETED ALL MY NETWORKS BECAUSE THERE IS SUCH BREACH OF PRIVACY

phone number listed was never answered. As customer of premium account, I cannot even talk to an account manager! I have account issues related to my previous employer. Even the account had been inactive for more than year, they still charged my personal credit card for $2400! Since I can no longer to access my previous company email, I need to talk to person from customer support to resolve it. The email is not reachable, phone number 302-868-7614 was not answered all the time! what a miserable service!!! Should not use their service at all!!!

Horrible!!! Zero Customer Service. You Can't Speak To A Human. Someone Needs To Give Linkin Some Competition. We Need Another Alternative For Social Media Designed For Business People. This Is What Happens When There Is Only One Game In Town. They're Charging Me $79.99 On My Credit Card Every Month And Not Even Giving Me The Courtesy And Respect Of Being Able To Speak To Someone To Help Me Resolve My Issues. Terrible!!!

My name is Marcella Jerdon. Take my name and info off everything please. People are calling me etc. take my listing down immediately. Thanks,Marcella Jerdon

Sheila cyre from Edmonton AB. Cannot get into my account as may have been old e mail from telus...who I'm no longer with...help please. I am at







Thanks

doesn't work. recording is for address and fax number...no human available.

I need to change my password but I can't. The old email is not working and I need to switch. Please contact me