LinkedIn Customer Service Complaints - page 5

I have cancelled my account 3x and keep getting billed cannot reach your customer service dept. period. no human contact call me

This Is Urgent ...

No One To Call Or Contact ...



Especially When You're Disconnecting

Me For Updates ... &

My Account Is Updated!



Please Contact Me Now By A Human


Do Not Disconnect Me ... Thank You



I Have 2 Emails Below

Very frustrating, no way to contact customer service, need to talk with someone. ...very frustrating! The number provided leads to nowhere. ..

Does LinkedIn have ANY CUSTOMER SUPPORT. If so please send that information I am unable to sign in to my account or change password because you don't recognize my email although if I try to set up an account you say that email has been taken.
Very frustrating you would think if as widely used app like linkedIn in is they would have some type of customer support to deal with problems they have created!!!!!!!!!!

How can we get help if there is no one to talk with. CRAZY and HORRID service. All I want to do is find out where my contact information went. Anybody there?

Absolutely lousy, redundant and stupid.
You must offer online live chat and customer service by phone.

I marvel how a company with such a behemoth brand can get away with having no ability to contact them over customer service issues. For all that is written on the subject of customer service, I am in awe how some companies, even multi-billion $ companies get away with some of the worst customer service that exists. Recently I signed up for LinkedIn's 30 day trial. I did this once before a couple of years ago. When I tried it two years ago, when the trial period was up, it converted to a monthly service. This go around, when the trial was up, they popped me for their entire year plan. I tried contacting them over the issue. I looked up their phone number on the Internet which was zero help because they only offered their physical address and fax number over a voice recording. Their chat is down on their website, so that is not an option. If you go to their help center, it is very circular to say the least about trying to find any avenue or channel to communicate a problem. After many minutes of looking high and low in their help center and not finding a way to contact them, I decided to hit them where it counts and dispute the charge with my bank and have them contact me that way, if they decide to do so. It seems like an elementary thing to provide customers an easy way to contact you, but if you're a billion $ company like LinkedIn, service just doesn't matter.



Written by



Carl Wilson

I no longer know my LinkedIn account information. Can you text me with the information. My name is Margaret Whiting. I use to live in Newport, Virginia.73 Mytilene Drive. 23605. Phone number

There doesn t appear to be any customer service.
We need real people to talk to or chat with someone to solve
immediate issues with subscription services costing 360 a year.
The purpose in subscribing is to have help finding the right position.

I need to speak to a person to resolve the issue.

Somehow Linkedin has locked me out of my account and has made me a 3rd connection to myself!!! I have spent hours following their step by step suggestions, provided proof of Identification, answered all required questions and after 5 weeks, I am still locked out of my own account.

Tried faxing but as you all know the number is disconnected!!! And of course, NO customer service number

I signed up for a 30 day trial. At the end of the trial LinkedIn charged my account $300 for 1 year subscription. Four days later, I tried cancelling it and I was told that I would not get a partial refund. This is horrible. I believe they should provide a partial refund for 11 months at least.

Why leave a phone number which disconnects the caller? Extremely frustrating.

A rep from LI told me I had to take a page down and make it a company page. That began a four week nightmare of trying to get support to walk through the process. I was repeatedly refused phone support, and refused the right to speak to a different rep. The instructions given to me were unclear, and the rep constantly confused my three company pages with each other. I am a virtual administrative assistant with my own company, and going forward, I will do everything in my power to dissuade future clients from joining LI. I don't know how this platform even exists with the kind of customer support they give. Shame on you LinkedIn!

What is the point of advertising a phone number that does not work? At least tell us what prefixes apply depending on what country we are calling from! Not everyone wants to play email tennis either. Why can't we TALK to somebody?

I have been restricted from my linkedin account due to their stupid Android APP. the software wouldn't let me log in, click on pictures and go back to the log in screen on the app! I then reset my password and then logged in on my PC, surprise surprise it logged me in on my first attempt, but then gave me a line of red text at the top saying that my account is restricted!

After now 3 emails and 3 automated responses still no human contact. This is their APP that has caused this all to happen and if I was home when i went to log in i would have used the PC without though but I was on the way home late from work in the City and wanted to check up on a very important discussion piece.

I use Linkedin for business purpose like most people do so you'd think someone would be contacting me within minutes of the email being sent through their Customer support page right!?

Overall this is meant to be a "Professional" Networking platform!
They don't even answer their phones! That is unheard of in business!

I have a feeling that Linked in will go the way of the dinosaurs and a new actual Professional Networking platform will take it's place soon enough.

Corporate complacency has bred contempt for it's platform users and will end it's ultimate demise if something radical isn't done soon to service it's customer base!

I have an email asking me to verify my account information. When I click on the link I do not have access to anything. It references that my service might be interrupted if I don't complete this. What do I do?

Career subscription (Monthly) from Dec 23rd 2016 - Jan 23rd 2017.



I was subscribed free of cost for 1 month as per your terms. During the logging for this facility it was mentioned that Linkedin will send me email and accordingly I will decide whether to continue or not.



But unfortunately, I could received any email.

Hence Kindly terminate my subscription and I don't want to continue.

Also during that time I was shared my credit card details. Hence it is requested to not charge to avoid unnecessary problems.

Thanks for your co-operation.

No way to reach in person phone number only for address and fax number

There is no option anywhere to end the Premium Services.
I WANT TO END PREMIUM SERVICES.
NO WHERE TO CALL, ridiculous.

I dialed your number, pressed one expecting an agent, instead I was disconnected. Honestly what is this.
I keep receiving printed requests to connect to a C. S..... first of all I do not use Linkedln, second you are using up my ink by sending these requests. Kindly stop sending these requests, NOW.

LinkedIn charged $1200 to my debit card for a membership that i never signed up for. I have spent hours trying to find a contact phone number with a live person to speak with. I also spent hours on the linkedin website trying to cancel this fraudulent membership yet there are no instructions on how to cancel. I reported this charge as fraudulent and will not be utilizing LinkedIn for any future business needs.

I HAVE BEEN CHAGED FOR A PREMIUM ACCOUNT ($623) that I DO NOT WANT. Have others had this problem...there is no way to speak to someone there to resolve this/

This # does not allow any human contact. Bogus phone number is you wish to talk to an actual human however if you want their location or email it is ok.

This Is Pathetic! I Am Trying To Cancell My Linked In Sales Navigator. I Did Th Trial And Do Not Wish To Purchase This Service. All Of Your Linked In Emails Are "no Reply" And Your Cs Numbers Do Onot Work Nor Does This Complaint Board

I can't believe LinkedIn i taking away premium filters. Premium filters and unlimited search results are the only reason I pay for a premium account. I used sales navigator and it sucks. It's not worth the money I could be paying for RainKing or DemandDB. Now I have to re-think whether premium is worth the money. Whomever made this decision made a bad one.