NetFlix Customer Service Complaints - page 3

Good by old friend and peace be with you. I have Two homes and both are under my name yet you want me to pay two separate accounts, hood netflix hello hulu. I've seen they have better reasonable prices and the same selection.

I would like to say you are going too far pulling Will Smith from you programming. He didn't go to jail or murder anybody. You really need to reinstate his shows. MAKING A BIG G DEAL OVER A SLAP. Give me a reason to report u to the Fcc and believe me I will.

They are raising the price AGAIN. Now it's gonna be 15.49 (16.65 because of tax) Way too expensive for their terrible selections

Called for help on my account and never had any problems. Right from the answering the call the rep was a complete dick.

Awful "customer service." They either don't want to help or don't understand English.

Pathetic, uncaring customer service. They don't really give a damn if you want to be a customer or not. I choose NOT. I hope this garbage company bleeds money and people wake up to the fact there is better. #CancelNetflix

Having problems playing movies on my app so I call customer service they were so rude to me I just got off the phone with him and ended my subscription immediately don't have time to go back and forth with an adult I'm just not that type of person hopefully in the future they can have better customer service

Wow, I talked to some woman that couldn't have cared less that I was double billed by Netflix. She just keep saying call your bank. I told her it wasn't the bank who billed me. Finally I just cancelled Netflix and got my money back.

I just chatted with a so called supervisor of Netflix the worst call I've ever had and they talk over you and don't let you talk I'm also now considering cancelling Netflix worst conversation of my life

LAILA ID# 3102774 has horrible customer service & absolutely NO KNOWLEDGE when it comes to customers Netflix account! Please stop putting people that do not speak English on lines that you press 1 for English. So annoying ?

Not impressed at all!!!!

MY netflix is not working. it is treating me like a new customer.. asking m to log in. please help

Won't give actual answer to solve payment problem. Rude when facing the customer. Hang up the chat without confirming with customer whether there's any other problem.

Too many dubbed series and movies,its horrible Netflix is boring,when you think something is good,you find out it is dubbed.

For the past 3 months it wont let me get connected to t.v .with the remote or thru my phone.,hulu works,disney plus ,youtube .nerflix does not on my t.v . Using same phone or remote. Wth netflix. Fix

Issues with dish and Netflix is not the customers fault or reason to have to bend to what Netflix wants to make things easier for them. Customers who pay for services should have them running as smoothly as monthly payments are charged to them as the customer. But y'all pass blame on each other and the people giving you money for services monthly is crapped on and giving troubleshooting ideas which is just a circle jerk party. Disclaimers 7 be nice to know what we are getting into as dual service subscribers.

Tried figuring out why I couldn't login to my account, only to find someone from another country hacked our account. The operator on the line was rude with a condescending tone. They need better training.

Netflix won't help me. I have an account via tmobile and it does not work...and nobody can help me...not Netflix, not t mobil...leaving me to rot while I pay fees for no serc

I canceled Netflix in March they still charged me 17.99 on April 12th , called them , they said t was canceled and didnt take money out of my account , I offered to send them a photo of the transaction, they refused it , then kept do you know when they took it out of my account, didn't even try to work with me , no I got a call my bank to get it stopped from stealing my money , I never have Netflix again, call Hey lawyer tomorrow see what can be done for them stealing my money

Netflix has the worst customer service I have experienced in recent times .. Queried an odd charge billed outside my province along with another charge on the same date and I had to demand to speak with a supervisor who still couldn't answer my questions.. Then after I asked that my complaint be submitted i was told a mere ok they would try ..after 25 minutes that's the rubbish I was told...when I asked how long before someone contacts me with a response, I was told "I am not guaranteed a response"... So why am I calling customer service for help then? It's a patty shop! An annoying, futile process.. clueless agents, a company that is disrespectful to it's clients.

Worst customer service ever.

What's the point of cancelling the subscription when all 5 people can renew it? It's my card on the account, I should be able to manage it however I want.

Oh what about a notification when you bill my account? You don't have that too? Cool great job netflix!

I have been with Netflix since before they were popular. A loyal customer that wished to see them succeed. Today I came to find that my same account that I used to pay $5.99 a month for, it might have been even cheaper, was now at $8. I used to be able to watch on multiple screens at the same time as well, and that is actually where the negative review comes from. I am fine with a little price raise but to get my same service I ised to have for $5.99 they want me to pay over $14 a month or $168 / year! I asked them to simply honor my legacy loyal customer status and was treated like a piece of trash. They just repeated the current prices and said if I wanted what I ised to have I had to pay up. They also made it clear they did not care that I helped them climb to where they are today. Horrible business. They will become the next cable company.
I already get three free Netflix accounts through T Mobile but kept my original account because I thought they were still a good company and like an idiot felt I should support them. I am now cancelling my Netflix account and using my free ones. I will never again pay a penny to Netflix, I hope they go bankrupt and will support their competitors from now on.
Customers should be treated right. Supporting behavior like Netflix has will only make it worse.

Complained about automatic Audio Descriptions feature and was put on hold several times 'looking' for a supervisor for over and hour. When a supervisor finally came on she gave a non commitment answer then proceeded to pretend that my phone was on mute but kept talking saying I was on mute when I have no mute option, then finally just hung up without any solution.

Netflix India you are the worst.
I asked to speak to a supervisor and was made to 45 mins! More than a doctors office!
Bad attitude and customer service !
Didn't resolve my issue on top of everything
Terribleness

Poor customer service.poor attitude, yelling, very bad service