Nordstrom Positive Customer Service Ratings - page 2

The ladies are always so sweet and friendly! I buy all my under-amour wear from them! I also bought make-up from there, and my dog ripped it up. The ladies replaced it, since I had bought it that day. AWESOME STORE.

On a recent visit to Chicago, I forgot my makeup bag and went to Nordstrom to buy a few things and the Lady at counter asked me if that was all I needed, and when I told her that I went to Chicago for a meeting and I forgot my makeup bag at home, she talked to her coworkers and went all over the other counter and got samples of make up, cleansers, perfume etc. and gave to me for free. I was so impresed with her actitud and generosity. I called the manager of the store and thank them so much for the excellent people that work for Nordstrom - Chicago

Very Helpful. NIce to get a live person immediately.

Nordstrom is the Best Retail Store, I am aware of!!! Their Customer Service ethics are unparalleled!!! I can not think of one bad thing to say about Nordstrom or their customer servive, except I wish they had more stores in the Minneapolis and surrounding areas. I only wish all retail stores were as customer oriented, and high principled as Nordstrom!!! Also, you can always find someone to help you at Nordstrom. And no, I have no relations to anyone at Nordstrom, I am just a HAPPY and loyal customer.

Frances L. Williams

Trust customers and makes returns easy. Makes me want to keep going back to buy.

I've become a faithful Nordstrom customer after purchasing from their stores over the years. Any time there was ever any issue with .com orders, or in-store items, it was resolved quickly and to my satisfaction. I have never been disappointed, and that is why I now rarely shop elsewhere. All of my beauty items, shoes, clothing, jewelry, handbags, undergarments, and athletic gear is purchased from them. I had a pair of expensive cashmere lounge pants that began to unravel at the hem, and they took them back no questions asked. Full refund. After they were worn! Of course, some people could abuse their system this way, but hopefully will govern themselves properly in honor of what they provide to all consumers. Try them, you won't be disappointed!

The best customer service I've ever experienced anywhere, and their Norstrom Rack outlets are just as good. Also very nice high-end clothes for reasonable prices.