Polaroid Customer Service Complaints - page 3

I have a 50in polaroid tv that was bought off of hsn on JUNE 14th stopped working on November 10th. DO NOT BUY THIS TV, IT ONLY HAS A 30 DAY WARRANTY. PURE JUNK!!!!!

I keep getting routed to different location/phone numbers for assistance on an old product I have of yours. I just need to know where I can go to get my Land Player fixed or the tape converted to DVD or a USB Drive or some current media. Here is my production information: 1995 Polavision Slow Motion/Stop Action Land Player.

I purchased 2 Polaroid Kids Tablets for my grandkids to play with during our trip to FL last November. I purchased both of them August 2013 and gave them to the kids in Novembe 2013. They only lasted 2 months and both tablets would no longer charge. . Both of my
daughter-in-laws tried new chargers and still wouldnt work. I am very
disappointed in this product for it to only
last a couple of months for what I paid
for them.. My daughter-in-law called your
customer service and was told, sorry, it's
past the warranty. She's been several
months trying to find a charger to fit it
and then called in Sept to be told there is
nothing you can do. Very disappointed in my purchase. Thank you!
Norene

I have been trying to contact any customer service agent who actually knows anything about polaroid tv's and it is a joke. They know absolutely nothing and put me on hold for 20 minutes to later disconnect each call!!! The absolute worst!!! Stick with name brand tv makers who actually know something about the tv's they manufacture!!!

I have never had so much trouble just trying to contact some one I am going to take the tv back to the shop I got it from and throw through there bloody window then never buy polaroid products again

I have a Polaroid 32" television model no. 32GSR300. When I received it there were no screws for the stand. I'm wanting to get a new stand but not having any luck. I talked to customer service on June 23rd. they said they would get ahold of someone and get back to me. So far I haven't heard a word. Please advise how I can purchase a new stand.

Thx

Lisa Castillo

Polaroid 8' tablet extremely slow and freezes up, I need to change this for something better ...cheap but a very poorely made product.....Polaroid can do much better than this.

My units brand new I need help! Cannot reach service centers in manila!

This company by far is the worst I have ever dealt with. Calls are to some Indian center where you have to talk and listen over an extremely loud conversations with I don't know how many other people are in the same room, all trying to talk over each other. I told them my problem, they asked me to send in a picture of what was on the screen, they proceeded to diagnose (if you want to use that word) and promptly told me the warranty was voided because in their opinion the tablet was misused. I will never in my lifetime buy any product with the Poloroid name attached. Apparently I am not the only one who shares this opinion.

Polaroid And Skyworth Service Center In EspaÑa... They Have 3 Active Lines But If You Call Their Numbers, No One Answers The Phone. We Try Calling Them From 9am To 12:30 Pm. Why Don't You Answer Your Phones? How Can People Ask Or Inquire About Your Product As Where As Your Location In Manila? We Need To Know Where Is It Because Where Going To Bring Our Unit (skyworth Tablet) There..

What good is a customer service phone number if it is only working when I am at work maybe you should be available when weekday workers a home!

My 7" tablet stops working within 30 days. Polaroid service NEVER pick up the phone. My 2 year "Pick up and return' guarantee on the product was worthless.
I hand to send the device to them. They returned it with the message: 'We do not service this product. Out of leniency we return it without cost'
Conclusion: NEVER buy any Polaroid product. Giving away the money to a total stranger will be more satisfying.
I am Posting my experience with Polaroid everywhere can.

Really? I had a quick yes/no question and tried calling Polaroid customer support. Was on hold for THIRTY-EIGHT MINUTES before I had to hang up and make another call elsewhere. Inexcusable "customer service."

Aare you kidding? Had one quick question and was on hold for 38 minutes before I hung up to make another call to someone else. Polaroid is going down the same road as Commodore 64.

I am furious. I got a Polaroid 8 inch tablet on January 2 2014 and today is Feb 14 2014. My tablet has totally quit. I called your customer service 3 times. I can't understand them they are all from India. I have my receipt but Walgreens won't give me a refund because it was over 30 days. That was alot of money for using something 43 days! I can't even get a live person that I can understand. I want a refund and I will never never, ever, ever as long as I live buy Polaroid products again. I will post on Facebook and every chance I get how lousy you are! Use my name I don't care! Donna Jordan

please dont buy poloroid sunglasses.
They dont care about issue of customer.
Asking me to buy other sunglass instead of repairing the same.
i wasted my Rs 3786.
Just for 7 days

Well seems I get to add my disappointment in Polaroid, I purchased a 32" flat screen t.v at the cost of 683.00 at Wal Mart in 2008, Had it a short time when the smoke came rolling out of the top, called and got no help but could buy a new board and replace it myself at the cost of 125.00 which I finially did, couldn't afford another t.v. as I'm a 73 year old widow living on just my s.s. Now the picture has gone out. seems like lots of people have this complaint also. what a rip off..I sure don't tell anyone to buy Polaroid products they don't last.

I just got a Polaroid 8" tablet and there is no sound. The volume is turned up max. For a few minutes I got a ding when I got e-mail and now that sound does not come on either. I called a few times to be on hold for an hour and no person ever picked up. But I did get disconnected too which made me even more unhappy with your product. It looks nice and is thin and a good size, not being too heavy. Now if it only would work, I would be happy. The online help is a joke as well as the customer(non-exisant). One giant loop with absolutely no help at all. I am ready to take this back to the store and get my money back. This should not be so hard. The recording is annoying too since no one answers the phone. Either the phone is busy or you are on hold forever without ever speaking to a breathing live person. This just makes us more unhappy and seeing that you don't care enough about the people that buy your products and keep them waiting and waiting and waiting and have nothing to show for it. You need to be more helpful in all your customer service area as what you have now is totally useless. I hope you fix it very fast or this and the other tablets are going right back to the store. Life is too short to put up with this stuff. What ever really happened to customer service. Once upon a very long time ago there was such a thing. It needs to be brought back. And I want my tablet fixed too. At this point the rating for your product and service is a very dismal big red "F". Needs improvement or at the very least learn what service is so you can provide it. One very unhappy camper.

dont ever buy anything with name Polaroid on it.Spent 1100 on hd tv,it wont turn on .Went in internet,found out hundreds of people with the same problem.Polaroid wont do anything about it when called.Talked to Fernando,a supervisor who was no help at all.Told us we need a new control box for 89.00.We asked about ordering one,they checked our model number and said they didnt have for that Polaroid tv.What should we do with the tv,junk it.He then said there was nothing he could and hung up on us.Great customer service.Will not ever buy anything with name Polaroid on it.

I see I'm not the only one not very happy with your company. I have a Tv model # TLA-04641c that I tried to connect with my computer( which in the manual says can be done) and the TV hasn't come on since. When I called for tech support the person I spoke with told me about some sort of "glitch" and for about $100.00 he could send a part to fix it. At the time I was pretty upset since I hadn't had the tv that long. Now I would like to get the part and do not know what part i'm looking for. can you help me?

I recently purchased 3 polariod tablets s10 for my grandkids for christmas, I cannot get one of them to start up, I've called you number for help and sent an email and noone has returned any messages, at this point I'm ready to take them back to the store, if I cant get these set up for them how are they going to enjoy them. Your customer service sucks

Your customer service in India is awful, hard to understand and she requested personal information. I purchased a MP3 player/camera and it does not charge. Will never purchase a Polaroid again.

Hello good day
I am sorry to bother you. And sorry for my english that is bad enough.

I buy a year ago a Tablet Polaroi which used only to play, I bought at the end of November 2012 at the Walmart store.
The Tablet ceased to function at the beginning of August, By internet locate to Diamond Electronics that provide support for warranty here in Mexio.

They gave me the address and telephone number of a supplier here in Monterrey to carry my Tablet to repair with the warranty of the product.

On 14 August 2013 perform the Tablet to repair and they gave me the order in which I am enclosing the present mail, they were left with my note of purchase, i asked for to make valid warranty.

With the supplier told me that it would take a week to fix it, passing week and a half not call and no one replied to me, I went and there was no longer anyone in the place.

Call DIAMOND ELECTRONICS and they told me they had changed supplier, i asked them what was happening with my Tablet and i was told to call back the new supplier.

Call the new supplier and he told me that he had nothing of the other provider.

Again call DIAMOND ELECTRONIC and commented to me that I shouldn't worry that in 15 days i would a new Tablet (and they gave me a new number of order 9596), they asked all my data, telephone number, address and full name, as well as the repair order that had given me the supplier. This was the september 25,2013.

Past 18 days call again because we have not received anything and they told me that in this week was again i wait.

Step another week and still did not receive, nor the Tablet, or a call, or a message by mail.

I went back to call and told me that the model of Tablet that i had bought no longer existed and that i would have to give a more recent model but that was until Monday for my home would be arriving on friday November 8.

After this call i received an email from them informing me that are required will be mailed to them my ID, the repair order and the note of purchase. Send them immediately and the mail 5 days after I replied that it was already accepted and processed. This was the day November 6, yesterday call and tell me that misplaced my documents and who have nothing, that i have to go back to send the information and that in about 5 days I respond to see what comes.

I don t know what to do, it was not cheap for my Tablet, i paid $200. Please help me

I purchased a 19' flat screen TV at the store and bolingbrook, IL
the TV Turned gray and die. I returned it to the store for an equal exchange or refund and was told that the tv was nolonger in the system. The tv is in the orginal box and i know i paid over $250 for the tv that has gone dead. I have been a loyal customer with wal-mart since the store open in bolingbrook, and i have alway been treated in a fair and reasonable manner. Has some change with your cutomer serve department. The tv went dead and i had it less than 3 year. I was told 2 to 5 years was the max and I had done good. That the these flat screen TV's were not built to last.. and unless i had a warranty or receipt there is no way i could be helped? is this true...Polariod has always stood behind the products you sale...are these workers telling the truth?
Help me please !

I bought the IS426 on 9/28/13 it says there is a manual on the disk but have done a thorough search and there is not! I have looked online and have also tried to contact customer service which for Polaroid seems non-existent. I used to love polaroid cameras they were great but now am wondering if I made a mistake! rtilman