Symantec Positive Customer Service Ratings - page 3

I have used Norton virus for years. Each time I have called customer service my questions were answered and received additonal day on my Norton subscription. My computer has run with no problems or invasions for 6 years. I am very satisfied with this product.

I ordered Norton 360 CD for 15 days, still haven't received the product. And they don't even having a tracking number to tell me what my CD is. So I called this 877 number. I got to a real person with no trouble. I canceled my order and got my money back with no fuzz. Suggestion: do not order CD from them. If you want a CD, go to Best Buy or Staple!

I just called them on this number 1-877-294-5265. Wait time was less than 10 minutes and I got my money back too! They were very helpful so I am assuming we may have reached different companies altogether. You can also use this website https://www.mynortonaccount.com to cancel the automatic renewal using the email address u used to buy the product. Now i'm just waiting to see if i really get my money back:) Try that number!