2012 Office Equipment Customer Service Awards

The best customer service for Office Equipment in 2012 was:
Xerox

The customer service provided by Xerox in 2012 rated as Disappointing.

There were 200 companies out of 511 in 2012 with a higher rating.

The fact that Xerox was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Office Equipment.
Xerox
Office Equipment

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Xerox36.5137
Ricoh25.009
Pitney Bowes21.4580

Other Companies

The following companies did not receive enough comments for an official rating during 2012: