Alamo Rent A Car vs National Car Rental

Customer Service Comparisons

Best Customer Service Rating

National Car Rental has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
National Car Rental71.39114
Alamo Rent A Car65.02177

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • National Car Rental has had 114 total customer service ratings of which 31 have been positive and 83 have been negative. This has resulted in an overall classification of Disappointing.
  • Alamo Rent A Car has had 177 total customer service ratings of which 45 have been positive and 132 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: