Famous Footwear vs Foot Locker

Customer Service Comparisons

Best Customer Service Rating

Famous Footwear has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Famous Footwear35.0685
Foot Locker21.3639

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Famous Footwear has had 85 total customer service ratings of which 6 have been positive and 79 have been negative. This has resulted in an overall classification of Disappointing.
  • Foot Locker has had 39 total customer service ratings of which 1 have been positive and 38 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: