Hamilton Beach vs Black & Decker

Customer Service Comparisons

Best Customer Service Rating

Black & Decker has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Black & Decker39.6234
Hamilton Beach31.76213

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Black & Decker has had 34 total customer service ratings of which 3 have been positive and 31 have been negative. This has resulted in an overall classification of Disappointing.
  • Hamilton Beach has had 213 total customer service ratings of which 11 have been positive and 202 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: