Straight Talk vs SafeLink Wireless

Customer Service Comparisons

Best Customer Service Rating

Straight Talk has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Straight Talk28.772,395
SafeLink Wireless28.54645

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Straight Talk has had 2,395 total customer service ratings of which 143 have been positive and 2,252 have been negative. This has resulted in an overall classification of Terrible.
  • SafeLink Wireless has had 645 total customer service ratings of which 28 have been positive and 617 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: