Taco Bell vs Chipotle

Customer Service Comparisons

Best Customer Service Rating

Taco Bell has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Taco Bell28.46915
Chipotle25.85695

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Taco Bell has had 915 total customer service ratings of which 50 have been positive and 865 have been negative. This has resulted in an overall classification of Terrible.
  • Chipotle has had 695 total customer service ratings of which 17 have been positive and 678 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: