Taco Bell vs Sonic

Customer Service Comparisons

Best Customer Service Rating

Sonic has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Sonic29.10200
Taco Bell28.46915

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Sonic has had 200 total customer service ratings of which 9 have been positive and 191 have been negative. This has resulted in an overall classification of Terrible.
  • Taco Bell has had 915 total customer service ratings of which 50 have been positive and 865 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: