2011 All Categories Customer Service Awards

The best customer service for All Categories in 2011 was:
Nintendo

The customer service provided by Nintendo in 2011 rated as Excellent.

There were 0 companies out of 466 in 2011 with a higher rating.

Nintendo
All Categories

Company	Rating	Reviews
Nintendo	196.80	9
NameSilo	196.60	13
Nordstrom	177.73	6
Zappos	170.82	11
Paychex	163.20	5
Blizzard	157.20	8
Western Digital	134.00	5
Kindle	129.25	52
Big Lots	124.94	7
Fisher Price	114.00	20
LL Bean	110.66	14
Canon	107.31	70
Nationwide	104.20	5
USAA	103.87	36
CVS	101.00	5
Discount Tire	98.40	15
Lego	97.60	5
nTelos	96.60	5
Kmart	95.84	236
NVIDIA	94.70	8
Bed, Bath and Beyond	94.46	21
Iomega	93.09	18
Home Depot	93.07	189
Phillips	91.00	5
Lands' End	88.38	19
U-Haul	87.60	20
StubHub	85.28	29
Airtran	84.80	5
Amazon.com	84.66	115
Road Runner	84.56	11
Logitech	83.77	51
Kroger	81.77	7
Redbox	81.23	31
JetBlue Airlines	80.82	22
Meijer	79.97	21
Westjet	78.00	80
Xfinity	76.60	10
Suzuki	75.57	7
Pioneer	75.13	6
Overstock.com	74.59	29
Aflac	73.91	43
Sharp	73.61	17
ProFlowers	71.40	20
TJ Maxx	70.91	47
Epson	70.62	53
Frontier Airlines	70.57	7
Hampton Inn	69.69	23
NewEgg.com	68.80	40
Qantas	68.56	11
Burlington Coat Factory	68.40	5
NetFlix	68.08	293
Mattel	67.31	9
Webkinz	65.52	26
Scottrade	65.37	7
World of Warcraft	64.80	20
Seagate	64.63	14
Charles Schwab	64.62	18
Office Depot	63.61	63
OnStar	63.60	60
AAA	63.26	35
Groupon	63.19	29
Petsmart	63.05	21
American Eagle Outfitters	62.60	10
RCN	62.34	29
Macy's	62.22	158
Costco	61.80	67
Lowe's	61.67	180
Napster	61.60	10
Walgreens	60.95	39
Progressive	59.82	9
Edward Jones	59.78	11
Porsche	59.60	5
Boscov's	59.48	13
Telus	59.01	21
Brother International	58.70	40
Lexmark	58.36	112
Ace Hardware	58.00	8
Rosetta Stone	57.88	39
Cabela's	57.78	45
Lexus	57.40	8
AutoZone	57.38	45
Weber	57.00	5
Staples	56.82	81
ViewSonic	56.60	5
Sony Ericsson	56.27	6
SingTel	56.10	8
Aer Lingus	55.80	10
AARP	55.53	15
KLM	55.25	19
TD Bank	55.00	10
Lufthansa	54.73	17
American Airlines	54.50	203
Uniden	54.31	67
HTC	54.19	19
Sprint - Nextel	53.32	71
Advance Auto Parts	53.28	91
eTrade	53.20	5
Earthlink	53.15	16
SanDisk	52.71	9
Sports Illustrated	52.69	35
Belkin	52.09	28
Enterprise Rent-A-Car	51.98	13
Jeep	51.98	13
PETCO	51.95	32
GoPhone	51.87	63
Cuisinart	51.84	23
Harry and David	51.60	5
AT&T Wireless	51.58	315
QVC	51.44	22
Delta Airlines	51.31	321
Pentax	51.27	6
Southwest Airlines	50.82	221
Yamaha	50.79	19
Bass Pro Shops	50.60	10
Webroot	50.54	7
Vizio	50.46	83
ADT	50.39	23
Cadillac	50.29	7
JVC	50.27	12
Pizza Hut	49.84	44
Liberty Mutual	49.78	11
Apple	49.74	108
Dodge	48.87	6
Burger King	48.73	119
ING Direct	48.67	30
Experian	48.47	63
Iberia	48.40	5
Borders	48.19	114
Ticketmaster	48.18	11
Best Western	48.13	15
Linksys	48.06	74
Vonage	47.93	31
Alaska Airlines and Horizon Air	47.78	22
North Face	47.51	9
Comfort Inn	47.33	30
Ryanair	47.27	6
Sam's Club	46.94	163
Sky	46.89	7
Carnival Cruises	46.80	50
Subaru	46.75	8
Neiman Marcus	46.53	15
Vtech	46.23	14
PokerStars	46.18	13
Farmers Insurance	46.07	18
Sports Authority	46.04	23
Victoria's Secret	45.92	66
Garmin	45.90	84
Turtle Beach	45.90	8
Norwegian Cruise Line	45.49	14
Atlantic Broadband	45.40	20
OfficeMax	45.40	25
Cablevision	45.39	38
Fios	44.85	17
Motorola	44.43	35
Time Magazine	44.40	40
Magnavox	44.13	15
Cigna	44.07	6
Verizon Wireless	44.05	513
US Cellular	44.00	25
Vistaprint	43.96	54
Embarq	43.89	7
Oakley	43.89	11
Kenmore	43.69	14
The Gap	43.51	9
Big Fish Games	43.34	58
Dillard's	43.29	42
Telstra	43.27	6
Wachovia	42.98	13
Geek Squad	42.94	26
Walmart	42.89	331
Malaysia Airlines	42.80	20
GameFly	42.77	189
Blockbuster Online	42.76	51
Proctor and Gamble	42.71	9
Continental Airlines	42.54	251
Toro	42.38	13
Ikea	42.31	44
Hearst Magazines	42.24	22
EasyJet	42.15	99
Marriott Rewards	42.09	21
Audi	42.00	20
Dollar Rent A Car	41.91	36
Rhapsody	41.76	34
Snapfish	41.59	73
Holiday Inn	41.50	73
Tracfone	41.32	239
Zune	41.31	47
John Deere	41.20	13
Orbitz	41.01	172
QuickBooks	40.83	70
Bosch	40.80	10
Hamilton Beach	40.80	10
Gold's Gym	40.31	9
Regions Bank	40.25	132
Compaq	40.11	9
Kaiser Permanente	40.11	37
Cox	40.05	67
Mazda	39.89	22
DIRECTV	39.88	440
Timex	39.60	9
Prudential	39.36	17
Optimum	39.11	9
Allstate	39.10	48
PlayStation	39.07	90
TomTom	38.74	82
General Electric	38.71	47
Avon	38.47	30
Charter	38.44	47
Radio Shack	38.40	161
Citizens Bank	38.33	24
State Farm	38.33	123
Rogers	38.27	60
Xbox	38.17	70
Avast	37.80	10
Dish Network	37.70	414
Nikon	37.66	67
Sovereign Bank	37.53	72
Windstream	37.53	144
New York Times	37.49	26
Toyota	37.34	107
Dominion Power	37.30	16
Shutterfly	37.29	26
Best Buy	37.11	212
Bellsouth	37.09	22
Expedia	36.92	310
Classmates.com	36.84	199
Days Inn	36.82	116
Hertz	36.80	171
McDonalds	36.73	84
Avis	36.67	30
FreeCreditReport.com	36.40	20
Geico	36.38	110
Boost Mobile	36.25	548
Straight Talk	36.23	405
Suddenlink	36.16	98
RCI	36.09	11
TiVo	36.06	19
Archos	35.93	12
American Standard	35.87	6
Slingbox	35.80	25
CheapTickets	35.72	42
Federal Express	35.46	67
Pottery Barn	35.29	26
Chevrolet	35.28	99
Airtel	35.20	5
Princess Cruises	35.20	7
US Bank	35.20	30
GMC	35.16	21
Chase	35.05	87
Go Daddy	34.90	27
Honeywell	34.89	26
Verizon Residential	34.60	20
McAfee	34.59	79
Roku	34.58	94
Virgin Mobile	34.49	398
Caremark	34.40	15
Jitterbug	34.40	5
Hyundai	34.29	76
Wall Street Journal	34.17	28
TurboTax	34.08	240
Memorex	33.90	23
MasterCard	33.85	16
UPS	33.83	269
Fido	33.73	56
Volkswagen	33.32	92
Reader's Digest	33.24	280
Metro PCS	33.13	156
Ford	33.01	74
DHL	32.90	69
iTunes	32.90	160
SunTrust	32.81	64
Acer Computers	32.67	127
Thrifty Car Rental	32.67	15
United Airlines	32.54	183
Net10	32.52	345
AT&T Uverse	32.44	408
Kaspersky	32.40	20
Magellan	32.37	24
NetZero	32.32	41
Gateway Computers	32.18	59
AT&T Worldnet	32.13	24
Clearwire	32.11	35
Cisco	32.06	19
American Express	31.97	28
Xerox	31.97	48
Time Warner Cable	31.89	318
Nokia	31.70	23
Gmail	31.60	5
Los Angeles Times	31.60	69
Hotwire	31.56	98
LA Fitness	31.42	65
Dell	31.41	161
BMW	31.32	106
Air France	31.31	45
Vanguard	31.20	20
Samsung	31.09	364
MoneyGram	31.08	17
Lenovo	30.95	66
Kia	30.88	49
Koodo	30.88	17
MSI	30.86	19
Planet Fitness	30.84	51
Bally Total Fitness	30.82	57
PSE&G	30.78	43
Toys R Us	30.78	129
British Airways	30.60	50
Symantec	30.58	122
Kodak	30.48	34
Proactive	30.40	19
FTD.com	30.36	18
Asus	30.33	221
Simple Mobile	30.27	15
Fry's	30.20	20
Barclays	30.00	8
Pep Boys	29.95	22
CenturyLink	29.77	224
Target	29.74	487
BB&T	29.69	11
Qwest	29.67	150
Comcast	29.59	434
Bell Canada	29.49	182
Craftsman	29.40	9
Frigidaire	29.40	25
Pitney Bowes	29.29	64
Netgear	29.22	131
MajicJack	29.01	499
Buick	29.00	7
Buy.com	28.97	28
Sears	28.89	758
Boston Globe	28.88	17
LG	28.83	203
Sony	28.83	203
Mediacom	28.75	176
ADP	28.74	72
Match.com	28.68	82
GameStop	28.56	105
Nissan	28.55	110
US Airways	28.51	141
MAACO	28.31	9
Electronic Arts	28.21	172
MetLife	28.17	24
Budget Rent A Car	28.00	17
Jiffy Lube	27.80	5
Maytag	27.77	92
Microsoft	27.77	58
Toshiba	27.66	207
Panasonic	27.60	143
Air Canada	27.46	85
Blue Cross Blue Shield of Florida	27.40	13
US Postal Service	27.32	188
XM Radio	27.25	568
PayPal	27.20	120
Visa	27.20	8
Barnes and Noble	27.17	297
Shaw	27.03	524
D-Link	27.00	13
PNC Bank	26.70	102
Cricket Wireless	26.62	403
eMachines	26.62	44
Chrysler	26.60	19
RCA	26.29	64
Windows Live	26.21	37
Hewlett-Packard	26.10	303
Humana	25.97	28
Washington Mutual	25.89	7
MySpace	25.83	38
Infiniti	25.80	17
Yahoo	25.60	537
LeapFrog	25.53	30
Priceline	25.51	316
Sanyo	25.37	63
Express Scripts	25.33	268
T-Mobile	25.20	794
Electrolux	25.13	30
Bank of America	24.84	455
Clear	24.80	22
Zynga	24.79	67
Whirlpool	24.75	279
Sirius	24.69	229
HughesNet	24.48	183
Vodafone	24.42	45
Cathay Pacific	24.36	18
America Online	24.35	127
BitDefender	24.35	22
Adobe	24.33	96
Wirefly	24.28	17
Trend Micro	23.96	51
Quicken	23.90	160
Hoover	23.80	12
United Healthcare	23.79	167
Spirit Airlines	23.62	228
Hawaiian Airlines	23.60	6
Chicago Tribune	23.33	108
Blackberry	23.20	107
Abercrombie & Fitch	22.92	147
Brighthouse	22.80	10
MSN	22.68	112
Roxio	22.58	36
Citibank	22.48	121
Capital One	22.40	83
Honda	22.20	69
Ryobi	22.20	8
Bing	22.08	17
Greyhound	21.97	120
Wells Fargo	21.86	483
GE Money Bank	21.21	187
Bloomingdales	21.20	6
LinkedIn	21.07	228
Carbonite	21.00	16
TransUnion	21.00	43
JP Morgan Chase	20.62	90
Anthem Blue Cross	20.60	18
AuthorizeNet	20.60	5
HSBC	20.51	157
AVG	20.40	61
Duke Energy	20.40	42
WebEx	20.40	5
Navigon	20.28	17
Sallie Mae	20.25	118
Frontier Communications	20.20	16
Travelocity	20.19	84
Haier	20.00	20
ComEd	19.95	170
Alamo Rent A Car	19.80	6
KitchenAid	19.80	17
Alltel Wireless	19.60	47
Hitachi	19.60	30
Google	19.58	126
Juno	19.40	9
Progress Energy	19.40	7
Western Union	19.40	7
Medco	19.20	16
Xcel Energy	19.00	9
Ally Bank	18.85	54
Skype	18.71	193
Half.com	18.63	38
Aetna	18.40	86
Creative Labs	18.40	19
Digital River	18.40	40
Equifax	18.29	113
Citi Mortgage	18.20	177
EHarmony	18.20	18
Incredimail	18.00	40
Teleflora	18.00	40
Volvo	18.00	6
Hotels.com	17.80	62
Mozilla	17.80	17
Onkyo	17.80	5
Virgin Atlantic	17.80	9
Craigslist	17.31	344
Hotpoint	16.60	5
Hotmail	16.53	321
Quest Diagnostics	16.40	7
Register.com	16.40	7
Facebook	16.00	603
Limewire	16.00	34
Twitter	15.80	14
Nero	15.60	11
Polaroid	15.20	9
PeoplePC	14.40	11
eBay	14.05	442
Nextar	13.80	15
Coby	13.40	8
Zoosk	13.00	21
Atari	11.00	5
Pogo	10.60	9

Other Companies

The following companies did not receive enough comments for an official rating during 2011: