CVS Positive Customer Service Ratings - page 3

On 05/22/19 I went to CVS at 7534 Lake Worth Rd Lake Worth, FL to fill an Rx for my grandson. The pharmacy tech, Victoria Rose reviewed the Rx and told me it was an expensive medication. I had a discount card and I asked her if I could use it to reduce the price. She looked at it and told me it would not apply. Victoria searched her computer for the next 20 minutes. She found a discount that would apply, reducing the cost of the Rx by well over 50%. I found her to be bright, professional and a caring individual.

Thank your Customer service Representative was very helpful in directing me to a Oahu person in charge of your store in my area she was very
Kind Thank you I will get a call back
From Shannon in 2 business days

I would like to recognize Sara and Mary from store #2103 for their great service. They were very helpful in my attempt to retrieve a coupon on the CVS app. I was having difficulty and they were very helpful and felt like I was cared for as a customer. Please would you recognize them for their great service.

I want to commend the great customer service that I have received at the CVS on fifth Avenue in Bayshore New York. Lauren, the assistant manager, has repeatedly gone way beyond the normal in helping me as I have shifted over printing out pictures from another firm. She is polite, courteous, very knowledgeable and she has checked up after I have completed my order several times. She wanted to make sure I was happy with the photo lab. She is the type of person that makes me want to go back to CVS.

I want to express my appreciation to all the employees at the Sandwich on Quaker meetinghouse location for all the care they have given me in all aspects from prescriptions and all other shopping needs. I always choose the CVS brand on most products and find the quality to be just as good as name brands....And of course all the coupons they offer keeps me a satisfied customer. Thank you from a long time customer, Cecelia Timmons

I wish to compliment two of your pharmacists at the Plainview,NY location on South Oyster Bay Road. Michael Bilko and Kathryn Testa have always provided our family with exceptional information whenever we call them with a question. They are extremely courteous, professional, and knowledgeable. They are assets to your organization and should be recognized for their work! You are very lucky to have them!

In 4/2014 I (age 72) came to live with and take care of my brother (age 77) who has multiple physical problems plus dementia. I was relieved to find a CVS a mile away who dispensed all of Vernon's meds. (Full name, Vernon Sauer). Never have I had such a positive relationship with pharmacists and/or pharm techs as I have experienced at your CVS Hagerstown, 10 E. Wilson Blvd. store #1442. It is always extremely busy, rarely without a line at the counter, yet your employees are always polite, professional and patient. I've had no exposure to dementia illness before and so when I have questions about the drugs Vernon is on, I consult with the pharmacists and always receive the info I need, particularly from Dr. Sandi (I don't know his last name) who has always taken the time to help me no matter how busy the pharmacy is, always with a smile and a kind word. I do miss faces I used to see who are no longer employed at the store and that's sad because I've never had a "bad" experience at this store. In fact, I've never had a relationship with a pharmacy in my life like this store. I rely on their judgment, and with everything that is happening in my life right now, managing Vernon's meds is one less thing I have to worry about, and that's such a relief! These folks are GEMS!!!

I visited your brand new store in Kirkwood, MO (Store 10334). I want to let Corporate know that one of your employees, Layla, couldn't have been more helpful. She spent a lot of time with me at the photo computer trying to make a print fit into a very small Hallmark Ornament. This girl is awesome but unfortunately, I know she's going back to her "home" store as she's on loan helping brand new associates. I'll hate to see her go. What an asset!

Had wonderful help today at CVS on Tuckerman Lane, Potomac md 20854 The young man's name was ENGDASEW. He was extremely patient with me in the photp department.

I would like to commend your associate Natasha Locker at Store #7482. I wanted to make a photo book today and needed help
As I had hard copy photos and photos from my book that I wanted to use. Natasha was very helpful and patient assisting me to complete this book. I thought customer serice was a thing of the past but Natasha proved me wrong! Natasha is a very valuable asset and represents CVS well.
Sincerely,
Elizabeth Smith

Hi it's m again, I hate to bother
U but the cvs 1634 Belleview Shopping Center in Alexandria, Va
Has not called m so we can have a
Meeting: I no he is busy but I
Really need to talk to Bart and I
Had to have poor Trudy the cashier double check the hair dye no 110 and they had none there and Trudy was kind enough to pull the sign
Off so hopefully somebody will
Order that nice and easy in the no
110; and that took Trudy away from
Her cashier job and I tried to apologize to Marita and she liked
To bite my head off; what is going on in my favorite cvs and now it
Looks like if the hair dye isn't on
The truck tonight I will lose my
Nice coupon. And I really feel sorry for the manager Bart there having to deal with all that is going on. If I loose my coupon deal possibly I could get a raincheck. Respectfully, linda

Hello, I want it to b known that
If everybody answered the 1394 cvs
Store in the Belleview Shopping Center like ms Trudy does that
Would b a great place to call because ms. Trudy goes out of her way to do the best job of any of the cashiers that work there. Please see ms. Trudy is recognized for her outstanding work and please see ms. Trudy receives a copy of
My comment. Respectfully, Linda

I have a Cvs coupon that expires

Tomorrow and the item I wanted they

Did not have so I have an idea on

The coupons if they don't have the

Item in stock ask the store

Manager if u could get an extension

On that coupon until the item

Comes in. Respectfully,

Linda kelley

We appreciate the fine service received by Deborah (front desk, store #1273)during our brief stay here in Worcester, MA. She is friendly, helpful,and efficient.



Sincerely,

Virginia D'Antona

I think the cvs Belleview in
Alexandria, Va does the best it
Can for m especially a pharmacist
By the name of Mr. Young he is
Always pleasant, nice and way
Above the call of duty and I am
Making another comment about the
Store manager me. Bart; Mr. Bart
Is the greatest and again he, Mr.
Bart goes way out of his way to
Please each and every single
Customer in his cvs and Mr. Bart
Keeps that cvs spotless and I do
Mean spotless from the restrooms to
The cooler and even the floors are
Shining clean and I don't want
To hear any team work when I receive a reply back from u all
B cause when I go into the store all I see is a lot of standing
Around not working like Mr. Bart
Or Mr. Young in the pharmacy so
Please do something nice for these
Two individuals like a half hour
For lunch or something to that
Nature. My hat's off to Mr. Young
And Mr. Bart; way to go cvs employees. Keep up the great work and please see that each of these
Fellas receive a copy of this
Email please. Respectfully,inda Kelley

Just wanted to say I had a fantastic experience at the CVS at 1118 W W White Rd in San Antonio,Tx I did not get the manager 's nor the cashier's both very helpful and on such a great mood-even with all the couponers.

I wanted to say how much I appreciate the kind attention I receive at the 833 Mass.Ave.Arlington,Ma. pharmacy and store. I was very sick last winter and had a difficult time,however, I have found such renewed caring from your staff. I thank Dan for calling and gently reminding me I had a script waiting which I had forgotten to pick up!!! Thank you for all your gracious attention. Dianne Dorman

Shelley at CVS deserves extra recognition. I am a real CVS customer in town for a month and have been visiting the store on Malcolm X Blvd. She always is eager to help, and I am always impressed by her positive attitude and professionalism. :) She is the reason I will continue using this CVS while in nYC.

My experience with the CVS on Montague Street in Brooklyn has been extremely favorable mostly because of the sales person Michelle. When she is doing cashier work she always has a smile on her face and says thank you for doing business here and ask did I find everything I wanted.
In case I could not find anything and she is walking around the store,she will take me directly to the merchandise and while going there if she sees any merchandise out of place she puts it back.
In summary, I feel she has a tremendous amount of pride in what she does and values me a customer.

Cvs pharmacy nashville indiana.
I came in Sunday evening, I bought 2 bags of cheese chips, and I didn't like how they tasted, I returned them and explained to the cashier Sam, how I was very upset about hoe they tasted stale and she told me she was sorry and offered me a CVS extra buck but I didn't take it she was very nice to me for how upset I was.

I came in on Sunday evening, I was helped by a cashier named Sam assuming her name was ( Samantha ), I had forgotten about the no alcohol sale on Sundays due to the state law and she very politely explained to me that there is no alcohol sales on Sunday and helped me put my AL of my alcohol away, then she asked me if there was anything else I needed and helped me do the rest of my shopping, I hope that she is there everything I come in for her help!

I would like to thank your company for such professional employees at your 3327 Connecticut Ave.NW Washington, DC. Everyone seem to go out of there b way to serve and make feel comfortable. Matter of fact I moved to another area but I still use that Connecticut Ave store. As a customer thank you again.

My husband and I recently had passport pictures taken by Maria at the CVS 1402 Sheepshead Bay Road Branch.
Maria was very professional from the moment she took our pictures until she processed them. She was efficient and pleasant to deal with.
I just wanted to have this noted because she certainly deserved it.
Thank you
Dale Wolkoff

Just want to recognize one of your employees at the CVS /Target pharmacy in Wilsonville, Oregon. Loren is always pleasant and helpful, even when under immense pressure. He goes out of his way to exhibit great customer service and I appreciate it.

Bully Lui at the CVS in Carmel Mountain Ranch/San Diego, (on Camino Del Norte) CA, provided so much kindness and help when I was searching for a lost necklace last December. He found it in the parking lot in the dark and promptly called me. He was Wonderful!