Stanley, Sears to have competing Craftsman tool brands
Plenty of consumers know Sears' iconic Craftsman tool brand. Now they'll have to get to know its doppelganger. When Stanley Black & Decker bought the Craftsman brand from Sears Holdings Corp. last year, the deal — valued at $900 million — let both ...
Black Friday for Sears has become a 'ghost town' as it tries to make it through to another holiday season
But as optimistic as the employees were, they were few and far between early Friday morning. "The
customer service — I don't see any people around here," said Andy Gill, who said he was a longtime fan of Sears' lifetime guarantees for its automotive ...
Empty shelves, poor customer service speed sound death knell for Sears
The retailer's problems, according to shoppers, former employees and vendors interviewed by Reuters, range from its limited assortment of merchandise to poor
customer service. In addition, some said the retailer abandoned basic shop-keeping standards ...