Vizio Positive Customer Service Ratings - page 3

User Reviews, Ratings and Comments

Vizio customer service is ranked #284 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 41.13 out of a possible 200 based upon 621 ratings. This score rates Vizio customer service and customer support as Disappointing.

NEGATIVE Comments

568 Negative Comments out of 621 Total Comments is 91.47%.

POSITIVE Comments

53 Positive Comments out of 621 Total Comments is 8.53%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Vizio

    Customer Service Scoreboard

    • 41.13 Overall Rating
      (out of 200 possible)
    • 568 negative comments (91.47%)
    • 53 positive comments (8.53%)
    • 1 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.4 Issue Resolution
    • 4.1 Reachability
    • 2.0 Cancellation
    • 4.3 Friendliness
    • 3.5 Product Knowledge

Add your review! Return to the main Vizio customer service scoreboard page

Posted by Anonymous


The phone tree got me to tech support when I asked for customer support, but the tech transferred me and stayed on the line when customer service hung up on me. He was more than pleasant and was willing and able to assist me. Fix the broken phone tree and I am fien with Vizio so far.

Posted by Anonymous


Couldn't believe how nice and helpful the Vizio people were. My plasma HD was out of warranty and they took care of. Great customer care. I'm still in shock but grateful.

Posted by cherokeekid511


vizio sucks.. first green spot all over the place. they fix it, then started doing crazy things.they fixed again, that did nothing.. they send me a refurb and with in a half hour a loud pop!! and that was it no tv. they just sent me a new one today so far still working.. just waiting for it to go again.. samsung will be my next tv..

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Contact Information
Customer Service
888-849-4623
Technical Support
877-698-4946

Vizio customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
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Reviews & Ratings

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Vizio Manuals
Company News
Vizio Teams Up With Pluto TV to Launch WatchFree
Today Vizio announced that they are launching a new streaming service called WatchFree. The service is powered by Pluto TV and is, in short, a reskinned version of Pluto TV's liner channels. Vizio smart TVs had already had a Pluto TV app, but now they ...
Vizio Integrates Pluto TV With New Ad-Supported WatchFree Service
Vizio is adding a new way to watch free, ad-supported TV programming to its TV sets: The company launched a new service dubbed WatchFree Wednesday that promises access to 100 channels, including programming from NBC / MSNBC, Fox Sports, ...
New Haven-based company to produce on-demand video for all Vizio smart TVs starting Aug.1
NEW HAVEN — A New Haven-based on-demand video network has inked a contract with one of the largest TV manufacturers in the world and will be providing TV content originating in New Haven beginning Aug. 1, the company announced this week.