Lord and Taylor vs Bloomingdales

Customer Service Comparisons

Best Customer Service Rating

Bloomingdales has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bloomingdales40.0080
Lord and Taylor31.15204

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Bloomingdales has had 80 total customer service ratings of which 8 have been positive and 72 have been negative. This has resulted in an overall classification of Disappointing.
  • Lord and Taylor has had 204 total customer service ratings of which 15 have been positive and 189 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: