Marks and Spencer vs Taco Bell
Customer Service Comparisons
Best Customer Service Rating
Marks and Spencer has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Marks and Spencer | 83.67 | 12 |  |  |  |  |  |
| Taco Bell | 28.46 | 915 |  |  | |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Marks and Spencer has had 12 total customer service ratings of which 2 have been positive and 10 have been negative. This has resulted in an overall classification of Acceptable.
- Taco Bell has had 915 total customer service ratings of which 50 have been positive and 865 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
