Posted by Anonymous
I opened a CD with Citizen's in Oct. 2014. I was promised a promotional rate of 1.25%. Noticed a few months later I was receiving 0.10%. After three visits I was told I wasn't eligible for the 1.25% rate because I wasn't a certain level bank member. They admitted it was their mistake. I asked for my CD money without penalty. They promised to call but as usual haven't come through. I have a CD coming due there next week and you can bet that one won't be renewed.