SafeLink Wireless Positive Customer Service Ratings - page 2

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SafeLink Wireless customer service is ranked #633 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 28.54 out of a possible 200 based upon 645 ratings. This score rates SafeLink Wireless customer service and customer support as Terrible.

NEGATIVE Comments

617 Negative Comments out of 645 Total Comments is 95.66%.

POSITIVE Comments

28 Positive Comments out of 645 Total Comments is 4.34%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • SafeLink Wireless

    Customer Service Scoreboard

    • 28.54 Overall Rating
      (out of 200 possible)
    • 617 negative comments (95.66%)
    • 28 positive comments (4.34%)
    • 3 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.1 Issue Resolution
    • 2.1 Reachability
    • 2.0 Cancellation
    • 3.5 Friendliness
    • 2.4 Product Knowledge

Add your review! Return to the main SafeLink Wireless customer service scoreboard page

Viewing positive SafeLink Wireless customer service ratings 26 - 28 out of 28
« Previous
30
Jul

Posted by mikee ro


7/30/12 10:47AM

I am thoroughly happy with both the service provided AND the customer support that i have received. I cannot fathom any complaints listed as valid, furthermore whoever complains needs to be thankful that this company is here for them. I know I am.

17
Jul

Posted by Anonymous


7/17/12 2:30PM

My Issues was resloved quickly and without problems what so ever. My customer service rep. Arilee, was very professional and did a great job.

14
Jul

Posted by S Ford from PA


7/14/12 8:44AM

I applied for a Safelink Phone at the request of my credit councelor and was surprised that I got one. I have had no problems with call friends and family and long distance as I have Lifeline on my house phone and can't make long distance calls. Recently I have heard from the Universal Service Administrative Company saying I can't have 2 phones registered to my household with lifeline. Therefore, I need to cancel my Safelink phone as I am keeping my house phone(computer hookup is on this house phone).

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Comparisons

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Contact Information
Customer Service
800-378-1684

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Reviews & Ratings

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