2011 VOIP Customer Service Awards
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The best customer service for VOIP in 2011 was:
Vonage
The customer service provided by Vonage in 2011 rated as
Disappointing .
There were
131 companies out of
466 in 2011 with a higher rating.
The fact that Vonage was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within VOIP.
Company Rating Reviews Issue Resolution Reachability Cancellation Friendliness Product Knowledge Vonage 47.93 31
Other Companies The following companies did not receive enough comments for an official rating during 2011:
