ALDI Positive Customer Service Ratings - page 3

Ive shopped at ALDI for over 30 years and NEVER had all the problems I see on this comment page. Yes I've had the occasional bad produce or pkg of something (just like I've had at any other grocery store I've gone to) but for the most part the food has been amazing. I'm sure some stores are run better than others but as a whole I'm extremely happy with ALDI!

ALDI is an amazing store I love every thing about it and amazing people who work for it we shopping at ALDI always in Lexington Kentucky and I recommend ALDI for everyone I see best store it helps a lot thanks to the owner of ALDI and for everyone working there
Love ALDI my favorite store

I shop at us 19 Clearwater store #63. Have very good Customer Service . Some employees stand out, one of them is Alexander Rivera. He always has a smile, friendly greeting, asks if you found everything you need and he is cute to boot �. But.....the kindness inside is what shines through most. Thank you for employees like Alex. Have a blessed day.

Sincerely
Kathy Stafford

Just returned $20 worth of canned goods I purchased at various times in the last 60 days. No receipt. No problem. If questions asked.

Customer service was very courteous and helpful. Assured me that I would be reimbursed and able to make exchange for "bad" sweet potatoes.

I would love to purchase a case of your lovely red wine Rosso Grande Alberone zinfandel.
I have two excellent reasons for shopping in your store.
Great selection of goods but above all your excellent check out staff. so friendly and helpful

I was in your barrow store, there was a lovely girl called Hannah she was very helpful and friendly service

at haines city,fl store we are steady customers. We receive excellant and courteous service from eddie and the whole store. He deserves a raise for his greaT POSITIVE attitude. I hope
you will take this into consideration. Thank-you

I shopped HEB and Walmart for years. However, ever since ALDI moved into Bryan, Texas, I don't shop at Walmart or HEB anymore. The prices and service at ALDI are superior. Also, the house brands at ALDI are far superior to the house brands at HEB. Love this store.

I hope this place gives everyone else a run for their money. Always friendly service. Excellent store brands at a low price. Can't say enough good about this place.A++++

I have no complaints,only praise for the service I received from your Todmorden Rd Branch in Burnley. I wished to purchase a bag of compost which was stored outside. The store porter saw me select the item, he came over and said leave it there,gave me the code number of the item to enable me to pay at the till, informed the cashier and after I had paid for all my goods was on hand to load it into my car. First class servive

John and lisa at Store #29 Are the Right two people working at that store.. They Really Need A Rise..If not they just need an Encouraging Word ..Keep up the great work.

Just called customer service as i lost my bank card in northfield branch, i spoke to a guy called Lee on the phone and I must say one of the most pleasant people I have ever spoken to on the phone. I never review company's but in this case he needs mentioning.

I would just like to aay .i love the new Kidderminstwr store.ive shopped there since it opened and always been very pleased.the staff are and have always been very helpful.i bake a lot and buy your free range eggs and was very surprised recently to get 6 double yolks in a dozen box.well looked after chickens i think.WELL DONE ALDI keep it up. .ps alaso shop regular in your Caba Roig Spain store and again its excellent.

No one can be as customer friendly as PUBLIX. They are the BEST. No questions asked, they take back anything they sell whether it's open, partially consumed or used!!! If you have the receipt, they will credit it back to your credit card. If no receipt, they give you a Publix Gift Card. I LOVE Publix; they are the best. BTW, Walmart is also customer friendly and no hassles when you return items that are opened or used. Most businesses are striving to be "customer friendly."

At the Owings Mills Aldi Joshua as well as all the other employees are fantastic and always helpful with whatever is needed!!!

I am very disappointed in the new/improved all purpose cloths. They are not at all absorbent, don't feel in the least like cloth, they leave surfaces wet and smeary. Also the pink colour runs when first used. They may be 'new' but 'improved' they most certainly are not. Is there any chance the old style ones could be reinstated - they were 100% better.

I am a regular aldis customer. I've have shopped at the west hartford store in ct. Since day one. I know all the employees pretty well and we get along. Recently the management team promoted a young lady to become a supervisor. Since this young lady has started working at the store I have noticed so many changes within the store. The store looks more organized, clean and more up beat on how customers are being treated. I usually shop on the weekends either sat or sun. Weekend are the craziest. Every time I come in this young lady is running around making sure the store is on task. I see her answering questions, on the register cashing people out, organizing the merchandise making sure her staff is on point and with all of the craziness she has a smile. That is what customers look at. I love aldis and my experience always gets better cuz of employees like her!!

Re Confidence tissues 2ply 224 pack..they have not been cut properly ..you take one and it is joined to the next and so on ..if you pull too quickly you end up witha mess of tissues al joined together,a real pain in the you know where. Th e manufacturer should be made aware of this ,i`ve wasted too many thus this email,

Love, love, love Aldi. The whole concept is right on. Limit the selection, customers bag their own groceries and return their own cart. Thus, great prices. Love their cheeses.

Unlike the other reviews I read here I have been in an Aldi's store in several staes. Employees have alsways been curteous and helpful.

i love aldi i shop in PALMERSTOWN branch,find most of the staff very helpful joy to shop there,now i notice you no longer have,Heat Logs,or indeed logs the heat logs are
great and the heat from them is wonderful hope for CHRISTMAS you will get them in i bought them all the time

Thank you

Rita Mc Garry

I love Aldi's!! I am a loyal customer! There are a few items that I wouldn't recommend but it has saved me ALOT of money on the items that do meet my standards. I was looking got an item that was a "special buy" that my regular store was out of and they found the closest store to me that had the item and had them put it on hold for me until I could get there to pick it up! Love it!!

To whom it may concern: I am an Aldi shopper. In the past, I had a negative experience with a worker in another store. I had to report it to administration. Therefore, since I have had such a positive experience with an employee at Aldi, I feel it is only fair to give the same attention and report that fact to Aldi administration. I am speaking of a checker at your store # 117 in Houston, Texas named Sharon. She always presents such a pleasant personality and makes one feel valued and appreciated as a customer, though I know you have many others. Even if one has had a "bad" day, she always says something pleasant and uplifting to your spirit, rather than just check your items. This makes a big difference regarding your experience at Aldi. In addition, she yet seems the ultimate professional and checks very fast. Eevn if there are other lines that "appear" shorter, I get in hers. An employee such as Ms. Sharon, coupled with your very competitive prices, makes Aldi the only choice for me.

excellent experience with jovana at mason city,iowa.
aldis can be so proud of her.
she was so kind and patient with me when i couldnt find payment.