Virgin Mobile vs AT&T Wireless vs Boost Mobile vs Fido vs Metro PCS vs Net10 vs Simple Mobile vs Sprint - Nextel vs Straight Talk vs T-Mobile vs Telus vs Tracfone vs Verizon Wireless
Customer Service Comparisons
Best Customer Service Rating
Sprint - Nextel has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Sprint - Nextel has had 300 total customer service ratings of which 73 have been positive and 227 have been negative. This has resulted in an overall classification of Disappointing.
- Telus has had 267 total customer service ratings of which 41 have been positive and 226 have been negative. This has resulted in an overall classification of Disappointing.
- Verizon Wireless has had 2,502 total customer service ratings of which 335 have been positive and 2,167 have been negative. This has resulted in an overall classification of Disappointing.
- AT&T Wireless has had 1,403 total customer service ratings of which 193 have been positive and 1,210 have been negative. This has resulted in an overall classification of Disappointing.
- Tracfone has had 2,068 total customer service ratings of which 174 have been positive and 1,894 have been negative. This has resulted in an overall classification of Disappointing.
- T-Mobile has had 2,899 total customer service ratings of which 249 have been positive and 2,650 have been negative. This has resulted in an overall classification of Disappointing.
- Virgin Mobile has had 1,409 total customer service ratings of which 89 have been positive and 1,320 have been negative. This has resulted in an overall classification of Disappointing.
- Boost Mobile has had 2,312 total customer service ratings of which 153 have been positive and 2,159 have been negative. This has resulted in an overall classification of Disappointing.
- Metro PCS has had 1,300 total customer service ratings of which 94 have been positive and 1,206 have been negative. This has resulted in an overall classification of Disappointing.
- Fido has had 469 total customer service ratings of which 33 have been positive and 436 have been negative. This has resulted in an overall classification of Terrible.
- Net10 has had 1,572 total customer service ratings of which 88 have been positive and 1,484 have been negative. This has resulted in an overall classification of Terrible.
- Straight Talk has had 2,395 total customer service ratings of which 143 have been positive and 2,252 have been negative. This has resulted in an overall classification of Terrible.
- Simple Mobile has had 188 total customer service ratings of which 9 have been positive and 179 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
