2009 Cable Customer Service Awards
The best customer service for Cable in 2009 was:
Atlantic BroadbandThe customer service provided by Atlantic Broadband in 2009 rated as Disappointing.There were 21 companies out of 193 in 2009 with a higher rating.The fact that Atlantic Broadband was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.
Atlantic BroadbandThe customer service provided by Atlantic Broadband in 2009 rated as Disappointing.There were 21 companies out of 193 in 2009 with a higher rating.The fact that Atlantic Broadband was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.
Atlantic Broadband
Cable
Cable
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Atlantic Broadband | 79.20 | 5 |  |  |  |  |  |
| Comcast | 75.40 | 40 | | |  |  |  |
| Embarq | 71.80 | 10 | | |  | | |
| Cablevision | 65.00 | 5 |  | | | | |
| Time Warner Cable | 43.64 | 57 |  | | | | |
| Cox | 41.31 | 18 | | | | | |
| Shaw | 40.20 | 5 | | | | | |
| Charter | 25.00 | 9 | | | | | |
| RCN | 24.73 | 43 | | | | | |
| Mediacom | 19.20 | 6 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2009:- AT&T Uverse
- Bigpond
- Brighthouse
- BT
- CenturyLink
- Cincinnati Bell
- Cogeco
- Fios
- Frontier Communications
- Optimum
- Rogers
- SBC
- Suddenlink
- Telus
- Videotron
- Virgin Media
- Windstream
- Xfinity