2015 Airlines Customer Service Awards
The best customer service for Airlines in 2015 was:
Delta AirlinesThe customer service provided by Delta Airlines in 2015 rated as Disappointing.There were 21 companies out of 693 in 2015 with a higher rating.The fact that Delta Airlines was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Airlines.
Delta AirlinesThe customer service provided by Delta Airlines in 2015 rated as Disappointing.There were 21 companies out of 693 in 2015 with a higher rating.The fact that Delta Airlines was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Airlines.
Delta Airlines
Airlines
Airlines
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
Delta Airlines | 79.56 | 44 | |||||
JetBlue Airlines | 52.27 | 30 | |||||
Westjet | 51.85 | 126 | |||||
Southwest Airlines | 48.22 | 46 | |||||
Air Canada | 42.20 | 8 | |||||
Air France | 35.34 | 14 | |||||
United Airlines | 34.44 | 83 | |||||
EasyJet | 33.33 | 36 | |||||
British Airways | 30.50 | 29 | |||||
Asiana Airlines | 25.40 | 7 | |||||
American Airlines | 24.95 | 88 | |||||
Air New Zealand | 24.80 | 10 | |||||
Spirit Airlines | 23.54 | 127 | |||||
Frontier Airlines | 23.34 | 34 | |||||
Hawaiian Airlines | 23.00 | 7 | |||||
Lufthansa | 22.80 | 9 | |||||
Malaysia Airlines | 20.98 | 144 | |||||
US Airways | 19.83 | 38 | |||||
Qantas | 19.60 | 6 | |||||
Iberia | 18.25 | 5 | |||||
Virgin Atlantic | 16.80 | 6 | |||||
Etihad Airways | 16.00 | 20 | |||||
Finnair | 13.60 | 14 | |||||
KLM | 13.00 | 9 |
Other Companies
The following companies did not receive enough comments for an official rating during 2015:- Aer Lingus
- Airtran
- Alaska Airlines and Horizon Air
- Avianca
- Cathay Pacific
- Continental Airlines
- ExpressJet
- Japan Airlines
- Midwest Airlines
- Northwest Airlines
- Philippine Airlines
- Ryanair
- Singapore Airlines
- SkyWest Airlines