2023 All Categories Customer Service Awards

The best customer service for All Categories in 2023 was:
Alamo Rent A Car

The customer service provided by Alamo Rent A Car in 2023 rated as Excellent.

There were 0 companies out of 529 in 2023 with a higher rating.
Alamo Rent A Car
All Categories

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Alamo Rent A Car181.4917
National Car Rental163.0010
Staples154.7311
Nintendo142.5812
Motel 6140.437
Trader Joe's131.2520
United Airlines128.755
Tesco128.508
Titlemax126.6025
O'Reilly Auto Parts123.7527
Albertsons122.4418
Applebee's117.1219
Giant109.2319
Dillard's109.0812
Belk106.1823
Asus102.4736
Kohl's98.7021
LL Bean98.258
Hobby Lobby97.8318
Mitsubishi97.005
CarMax94.589
Harris Teeter90.4419
AutoZone89.3672
Vtech88.255
LensCrafters87.5056
Bloomingdales85.836
Marantz85.336
Fios84.755
Publix84.327
Westjet84.1111
Shutterfly83.9021
Petsmart83.676
JCPenney82.4449
Marks and Spencer81.797
Discount Tire81.0819
Lane Bryant80.7510
Public Storage80.5329
ALDI80.4454
Hampton Inn80.0048
Linksys80.0010
Office Depot79.827
Food Lion79.5758
TJ Maxx79.0860
Menards77.7114
HEB77.5337
Supercuts76.1713
PG&E75.939
Ace Hardware75.7829
Sonos75.505
LiftMaster75.479
RCN75.336
Famous Footwear74.9314
Cadillac74.755
Mercedes74.5213
Holiday Inn73.0714
BevMo72.678
Bissell72.029
Tractor Supply71.9565
Ariens71.577
Sara Lee71.0313
Huntington National Bank68.676
Bose67.7711
Sharp67.755
Jimmy John's67.6214
Telstra67.3315
TGI Fridays66.729
Geico65.7711
Macy's65.3278
Shaw65.1842
Hooters64.8733
Entergy64.8238
Home Depot64.75151
Nissan63.9718
BMW63.6814
Advance Auto Parts62.2516
Reebok62.255
Olive Garden61.9714
Dairy Queen61.8241
Bushnell61.7510
Marshalls61.0015
Dollar General60.99134
New Balance60.676
Lands' End60.547
Danby59.577
Lowe's59.45380
7-Eleven59.0848
Home Goods59.0141
Norwegian Cruise Line58.676
Frontier Communications58.5016
Whole Foods58.0015
Banana Republic57.505
SingTel56.6842
XM Radio56.547
Adobe56.505
Garmin56.5023
WinCo56.5010
Fifth Third Bank56.1517
Chili's55.6759
Black & Decker55.426
Hardee's55.3246
CVS55.2392
Arby's55.04108
Videotron55.047
Sam's Club54.9230
Kenmore54.6814
Sprouts Farmers Market54.6023
General Motors54.3315
Red Lobster54.3253
Neiman Marcus54.229
Planet Fitness54.2134
IHOP54.19104
Hallmark53.6822
Cuisinart53.3021
Kaiser Permanente52.8914
Duke Energy52.7134
Abbott Laboratories52.505
DSW52.1811
Telus52.1435
Enterprise Rent-A-Car52.0414
Nordstrom52.0010
World Market51.926
State Farm51.8315
Subaru51.8324
PETCO51.1436
Delta Airlines50.979
Metro PCS50.9266
Sirius50.6517
Reader's Digest50.505
White Castle50.5032
Smart and Final50.4314
Smoothie King50.0813
Weber50.0421
El Pollo Loco49.7516
John Deere49.5911
Duracell49.255
Xbox49.0016
BP48.805
Lowrance48.8010
Amtrak48.797
Panera Bread48.5357
Navy Federal Credit Union48.258
Starbucks48.0718
Safeway47.9351
Target47.6644
Ashley Furniture47.4353
GNC47.4212
Sonic47.0015
Jack In The Box46.9976
Genie46.005
Lexus45.8411
NetFlix45.7540
Charles Schwab45.6414
Dollar Tree45.5668
Ulta45.5025
Buffalo Wild Wings45.3618
Best Western45.3315
Kroger45.3367
Medtronic45.007
Circle K44.9197
US Postal Service44.8239
Federal Express44.1533
Hertz44.1533
Volkswagen44.119
Beretta44.0911
Costco43.9031
Lifetime Fitness43.5911
AAA43.58131
Boston Globe43.5016
Harry and David43.426
Harley Davidson43.2914
Air New Zealand43.2510
Napa Auto Parts43.0921
Big Lots43.0016
Lego42.756
Burlington Coat Factory42.6831
Popeye's42.62183
Regions Bank42.619
Massage Envy42.4215
Potbelly Sandwich Shop42.308
Road Runner42.297
Canon41.9138
Cigna41.8922
Bonefish Grill41.6317
QVC41.61171
Price Chopper41.5010
American Home Shield41.2520
DeLonghi41.1414
WeightWatchers41.0010
Bridgestone40.755
McDonalds40.7246
Cogeco40.5020
Quest Diagnostics40.2970
Meijer40.1533
Westinghouse40.0423
Ford39.9628
Ryder39.6715
US Bank39.4010
Burger King39.3688
Del Taco39.2217
Princess Cruises39.1811
Golden Corral39.1638
Los Angeles Times39.009
Victoria's Secret38.7315
Infiniti38.6118
Bojangles38.33114
Pizza Hut38.3086
National Grid37.9212
AT&T Wireless37.7742
DTE Energy37.7649
Savers37.4029
Merrill Lynch37.369
Family Dollar37.1339
Motorola37.1319
Visionworks37.0933
T-Mobile36.77176
Hyundai36.6491
Walgreens36.6365
Days Inn36.5824
AT&T Uverse36.4523
Toyota36.4439
Cincinnati Bell36.369
Pep Boys36.2838
Progressive36.2510
Long John Silver's36.0911
Rite Aid36.0032
Cox35.8235
New York Times35.7510
Best Buy35.7197
Ally Bank35.5618
Wendy's35.53114
Subway35.3659
Bosch35.3234
Tuesday Morning35.008
Hollister34.756
Walmart34.7375
Consumer Cellular34.508
Kia34.4051
Wayfair34.3444
Round Table Pizza34.3023
U-Haul34.1715
Dodge34.1023
Express Scripts33.9523
Goodwill33.94189
Boston Herald33.519
Cash America33.5117
Isuzu33.256
Pearle Vision33.0911
Jeep33.0730
Classmates.com33.0020
Dunkin' Donuts33.0040
Bass Pro Shops32.8324
Little Caesars32.8136
Hotels.com32.6913
E-Z-GO32.6010
Zara32.5812
Southwest Airlines32.505
Valve Steam32.5020
BJs32.426
Cracker Barrel32.40125
Ikea32.2510
American Express32.1414
US Cellular32.1414
Honda31.9224
Troy-Bilt31.8619
Virgin Mobile31.7516
TD Bank31.2819
Firestone31.2020
Hewlett-Packard31.1637
TDS Telecom31.1339
Hamilton Beach31.0913
PNC Bank31.0255
QuickBooks31.0020
Asurion30.9413
DHL30.7819
Hotpoint30.7516
Panasonic30.2911
Papa Johns30.2510
Bank of Montreal30.0633
Verizon Wireless30.02104
ADT30.0040
Snapple30.007
Cricket Wireless29.9428
Old Navy29.9434
Fred Meyer29.5563
Dell29.505
Chipotle29.4426
LabCorp29.1156
Taco Bell29.0552
Lincoln29.0121
FPL29.0050
Microsoft29.0025
Ross28.8526
Capital One28.8118
Sun Life28.756
Tesla28.6249
Fry's28.5020
JetBlue Airlines28.508
Travelocity28.507
ProForm28.4619
Baskin Robbins28.337
Humana28.2520
Chick-fil-A28.2023
Firehouse Subs28.13148
TurboTax28.0730
Stihl28.0027
Dewalt27.8926
PSE&G27.8411
Dyson27.7836
Wegmans27.5633
Great Clips27.5016
Koodo27.4841
Wells Fargo27.4230
Kentucky Fried Chicken27.4182
Epson27.3523
Chevrolet27.2531
McAfee27.258
Greyhound27.1360
Chrysler27.0639
Dish Network27.05151
Ryobi26.92127
Optimum26.83197
Insignia26.808
Optus26.5312
Toshiba26.509
SafeLink Wireless26.4529
GMC26.2635
American Airlines26.2520
DFAS26.1023
Craftsman26.0636
Acura26.009
InSinkErator26.005
MSI26.005
Thrifty Car Rental25.9527
Netgear25.8228
Dollar Rent A Car25.808
USAA25.7519
Wall Street Journal25.7513
Rogers25.5695
Fido25.5142
Snapfish25.4010
Krispy Kreme25.3414
Mediacom25.2520
OnStar25.2527
RCI25.205
Barnes and Noble25.119
Geek Squad25.005
Vizio24.6054
Harbor Freight Tools24.5012
Vanguard24.5022
TNT24.42120
MSN24.369
AARP24.2510
TP-Link24.257
StubHub24.1728
Maytag24.1252
ESPN24.09141
DIRECTV23.8961
Whirlpool23.88130
UPS23.83142
Spirit Airlines23.759
Amazon.com23.74202
CenturyLink23.7037
United Healthcare23.7069
Lenovo23.6024
Caremark23.505
Ralphs23.4817
Samsung23.41213
PlayStation23.27155
Aflac23.257
Apple23.2542
Bank of the West23.255
Citizens Bank23.2516
NetSpend23.2516
Nike23.257
Polaris23.255
VRBO23.2515
Boost Mobile23.1772
General Electric23.1023
Mutual of Omaha23.006
Bell Canada22.8245
Columbia Sportswear22.806
Dominion Power22.7619
Avis22.7513
ComEd22.7516
PayPal22.6026
Jitterbug22.5911
Epic Fitness22.505
Nikon22.509
OG&E22.5020
Xerox22.5011
Xfinity22.36327
Eversource22.2512
Spotify22.257
Waste Management22.1639
Citibank22.0595
Avon22.007
Register.com22.007
Shake Shack22.0014
Roku21.9434
Earthlink21.8021
HughesNet21.7549
eBay21.7434
Sony21.6934
Logitech21.259
Paychex21.2514
Seiko21.256
FanDuel21.0331
Belkin21.005
Pottery Barn21.0031
Avast20.808
Assurance Wireless20.7258
Rheem20.6020
Activision20.5020
Michaels20.5020
DraftKings20.2137
Anytime Fitness20.2020
Party City20.005
Priceline20.0014
Sears20.007
Straight Talk20.0050
HR Block19.7520
Kindle19.756
Phillips19.757
Uber19.6984
Hoover19.6033
Cub Cadet19.5642
Gateway Computers19.506
Living Social19.506
MAACO19.506
TransUnion19.5010
Tracfone19.4554
Husqvarna19.4012
LG19.23163
Frigidaire19.1077
Aetna19.0012
AVG19.007
Bowflex19.006
Ridgid19.0035
Smeg19.009
Voya19.008
Chicago Tribune18.809
Venmo18.8014
American Standard18.7517
Mojang18.758
Mr. Coffee18.758
Overstock.com18.758
Quicken18.7511
AutoNation18.607
Coach18.506
Sunbeam18.5038
Sephora18.405
Barclays18.0013
Bradford Exchange18.008
Poulan18.008
Spirit Halloween18.0012
Electronic Arts17.809
Air France17.755
RCA17.757
Amana17.6016
KitchenAid17.6027
Assurant17.5014
Bluehost17.5017
Chase17.5027
Coleman17.408
Thermador17.2518
Zynga17.2516
Google17.2051
Bank of America17.0027
Terminix17.0010
Lord and Taylor16.7510
Lyft16.7544
FTD.com16.606
Windstream16.6022
Ubisoft16.2022
Expedia16.0010
John Hancock16.007
Simple Mobile16.0020
Gigabyte15.755
KLM15.757
Redbox15.755
ADP15.5025
Blizzard15.5015
YouTube15.507
Prudential15.4012
Toro15.409
Fandango15.2515
Budget Rent A Car15.009
Comfort Inn15.0020
Electrolux15.0025
Saks Fifth Avenue15.005
Xcel Energy15.0016
Yahoo15.009
Anthem Blue Cross14.808
Avid14.755
NordicTrack14.5038
Hibbett Sports14.408
Bed, Bath and Beyond14.009
Foot Locker14.006
LA Fitness14.006
Booking.com13.8010
Etsy13.8018
Facebook13.7518
Sunoco13.7510
Alfa Romeo13.258
BitDefender13.256
LinkedIn13.2023
Net1013.208
Comcast12.7515
21st Century12.508
GameStop12.5022
Piggly Wiggly12.5011
The Hartford12.505
WestBend12.0012
Jamba Juice11.7515
Pogo11.7512
Gmail11.676
PokerStars11.2011
Dropbox10.756
Green Dot10.755
Kodak10.605
Craigslist10.5015
TomTom10.257
Academy Sports and Outdoors10.007
Dickey's Barbecue Pit10.005
Dirt Devil10.007
EHarmony10.005
Singer10.005
Sports Illustrated10.005
Ticketmaster10.0014

Other Companies

The following companies did not receive enough comments for an official rating during 2023: