2012 Banks Customer Service Awards
The best customer service for Banks in 2012 was:
Bank of MontrealThe customer service provided by Bank of Montreal in 2012 rated as Acceptable.There were 30 companies out of 511 in 2012 with a higher rating.
Bank of MontrealThe customer service provided by Bank of Montreal in 2012 rated as Acceptable.There were 30 companies out of 511 in 2012 with a higher rating.
Bank of Montreal
Banks
Banks
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Bank of Montreal | 85.53 | 6 |  | |  |  | |
| USAA | 53.57 | 74 |  | | |  |  |
| ING Direct | 52.00 | 50 | | | | | |
| TD Bank | 41.16 | 17 |  | |  | |  |
| Chase | 38.92 | 53 |  | | | | |
| Ally Bank | 38.03 | 35 | | | | | |
| Vanguard | 37.29 | 33 | | | | | |
| JP Morgan Chase | 35.76 | 67 | | | | | |
| Citibank | 31.48 | 181 | | | | | |
| PNC Bank | 31.10 | 194 | | | | | |
| Fifth Third Bank | 30.54 | 28 | | | | | |
| Citizens Bank | 28.80 | 50 | | | | | |
| Bank of America | 27.79 | 328 | | | | | |
| Regions Bank | 26.35 | 141 | | | | | |
| BB&T | 25.51 | 35 | | | | | |
| GE Money Bank | 24.53 | 284 | | | | | |
| Sovereign Bank | 24.50 | 74 | | | | | |
| US Bank | 24.45 | 43 | | | | | |
| SunTrust | 24.16 | 64 | | | | | |
| Wells Fargo | 22.56 | 370 | | | | | |
| HSBC | 20.59 | 144 | | | | | |
| Union Bank | 20.20 | 8 | | | | | |
| ACS | 12.60 | 6 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2012:- AmeriCredit
- Bank of the West
- Barclays
- BBVA Compass
- Comerica
- Eastern Bank
- EverBank
- GMAC
- Huntington National Bank
- KeyBank
- Mutual of Omaha
- National City Mortgage
- Navy Federal Credit Union
- RBS
- TCF Bank
- Wachovia
- Washington Mutual