2011 Insurance Customer Service Awards

The best customer service for Insurance in 2011 was:
Nationwide

The customer service provided by Nationwide in 2011 rated as Acceptable.

There were 12 companies out of 466 in 2011 with a higher rating.

Nationwide
Insurance

Company	Rating	Reviews
Nationwide	104.20	5
USAA	103.87	36
Aflac	73.91	43
AAA	63.26	35
Progressive	59.82	9
Edward Jones	59.78	11
AARP	55.53	15
TD Bank	55.00	10
Liberty Mutual	49.78	11
ING Direct	48.67	30
Farmers Insurance	46.07	18
Cigna	44.07	6
Kaiser Permanente	40.11	37
Prudential	39.36	17
Allstate	39.10	48
Citizens Bank	38.33	24
State Farm	38.33	123
Geico	36.38	110
US Bank	35.20	30
Chase	35.05	87
SunTrust	32.81	64
Vanguard	31.20	20
BB&T	29.69	11
MetLife	28.17	24
Blue Cross Blue Shield of Florida	27.40	13
PNC Bank	26.70	102
Humana	25.97	28
United Healthcare	23.79	167
Citibank	22.48	121
Wells Fargo	21.86	483
JP Morgan Chase	20.62	90
Anthem Blue Cross	20.60	18
HSBC	20.51	157
Sallie Mae	20.25	118
Aetna	18.40	86

The following companies did not receive enough comments for an official rating during 2011: