2009 Insurance Customer Service Awards
The best customer service for Insurance in 2009 was:
ING DirectThe customer service provided by ING Direct in 2009 rated as Satisfying.There were 4 companies out of 193 in 2009 with a higher rating.
ING DirectThe customer service provided by ING Direct in 2009 rated as Satisfying.There were 4 companies out of 193 in 2009 with a higher rating.
ING Direct
Insurance
Insurance
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| ING Direct | 137.80 | 10 |  |  |  | | |
| Geico | 97.65 | 22 |  |  |  | | |
| State Farm | 91.26 | 7 |  |  | | | |
| Sallie Mae | 76.53 | 12 | | |  | | |
| Wells Fargo | 47.92 | 27 |  | | | |  |
| Citibank | 41.40 | 10 |  | | | | |
| United Healthcare | 39.51 | 18 | | | | | |
| Countrywide | 32.80 | 5 | | | | | |
| Aetna | 31.33 | 39 | | |  | | |
| SunTrust | 28.80 | 10 | | | | | |
| JP Morgan Chase | 28.67 | 15 | | | | | |
| Chase | 26.33 | 39 | | | | | |
| HSBC | 19.00 | 25 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2009:- 21st Century
- AAA
- AARP
- Access America
- Aflac
- Allstate
- American Family
- Ameriprise
- Amica
- Anthem Blue Cross
- Assurant
- Aviva
- BB&T
- Blue Cross Blue Shield of Florida
- Cigna
- Citizens Bank
- Comerica
- Edward Jones
- Esurance
- Farmers Insurance
- Fifth Third Bank
- Humana
- John Hancock
- Kaiser Permanente
- Liberty Mutual
- MetLife
- Morgan Stanley
- Mutual of Omaha
- Nationwide
- Northwestern Mutual
- PNC Bank
- Progressive
- Prudential
- RBS
- Safeco
- Sun Life
- TD Bank
- The Hartford
- Travelers
- US Bank
- USAA
- Vanguard