2010 All Categories Customer Service Awards

The best customer service for All Categories in 2010 was:
Zappos

The customer service provided by Zappos in 2010 rated as Excellent.

There were 0 companies out of 336 in 2010 with a higher rating.

Zappos
All Categories

Company	Rating	Reviews
Zappos	199.00	6
NameSilo	193.00	7
Kmart	178.95	763
Charles Schwab	137.00	10
Canon	131.36	74
Kindle	129.60	15
LL Bean	121.40	6
Sports Authority	119.47	6
Earthlink	119.40	10
Fisher Price	117.40	10
NetFlix	112.26	53
NewEgg.com	111.60	16
Scottrade	111.20	5
Marriott Rewards	106.70	8
Home Depot	103.75	108
TJ Maxx	101.40	20
Southwest Airlines	98.84	36
Clearwire	97.66	7
Sprint - Nextel	96.78	51
Alaska Airlines and Horizon Air	93.64	9
ING Direct	91.46	13
USAA	89.60	15
Road Runner	87.46	13
Walgreens	86.30	8
Honeywell	84.29	17
Lowe's	83.61	135
Meijer	82.04	9
Pep Boys	79.40	8
Vistaprint	79.00	36
NVIDIA	75.25	5
Amazon.com	74.45	49
MSI	74.00	5
AAA	72.82	9
Infiniti	72.40	10
Coby	71.00	5
JVC	70.53	6
Brother International	69.66	46
MetLife	68.87	11
American Express	68.52	19
GoPhone	68.33	32
Lexmark	67.61	59
Cuisinart	67.00	10
Webkinz	66.63	23
Logitech	66.40	47
Wirefly	66.00	20
Compaq	64.80	5
Advance Auto Parts	64.61	21
OnStar	64.00	16
Blue Cross Blue Shield of Florida	63.80	5
Rhapsody	63.80	10
Shutterfly	63.60	15
Overstock.com	63.40	20
Aflac	62.73	27
AutoZone	62.60	16
Westjet	61.42	63
StubHub	61.40	20
GameStop	60.02	9
Citizens Bank	59.60	5
Hotels.com	59.60	5
GameFly	58.85	76
Orbitz	58.82	90
Suddenlink	58.80	15
Northwest Airlines	58.37	7
Brighthouse	58.20	5
Wachovia	58.02	18
QVC	57.67	6
Cablevision	57.45	19
Continental Airlines	57.01	114
Blockbuster Online	56.66	28
Geico	56.59	79
Apple	56.46	72
ProFlowers	56.18	11
Radio Shack	55.69	86
Carnival Cruises	55.65	19
Proactive	55.07	6
Teleblend	54.82	9
Garmin	54.44	87
Enterprise Rent-A-Car	54.20	5
Alltel Wireless	54.00	10
Timex	53.40	5
US Cellular	53.27	12
Epson	53.23	24
Cisco	53.18	11
American Airlines	52.86	127
Petsmart	52.23	14
PayPal	51.86	63
Net10	50.90	113
Vanguard	50.89	7
AT&T Wireless	50.49	102
Macy's	50.47	48
Napster	49.67	12
United Airlines	49.62	214
Vonage	49.50	40
AT&T Uverse	48.73	120
Costco	48.31	34
Xbox	48.27	24
Office Depot	48.11	37
Walmart	48.05	101
Buy.com	47.92	65
Roku	47.74	35
D-Link	47.64	23
Vodafone	47.29	7
Visa	47.09	7
Best Buy	46.86	79
Staples	46.76	38
Windstream	46.73	67
Time Magazine	46.60	25
Microsoft	46.55	55
OfficeMax	46.49	14
British Airways	46.00	25
Hampton Inn	45.98	11
Kia	45.89	14
T-Mobile	45.89	241
CheapTickets	45.74	35
PeoplePC	45.71	18
Air Canada	45.46	28
Neiman Marcus	45.20	10
Zune	45.20	25
Symantec	45.16	114
Cabela's	45.14	29
Match.com	45.09	36
Atlantic Broadband	44.89	21
Ally Bank	44.69	7
Magellan	44.69	11
GMC	44.49	11
Verizon Wireless	44.49	362
Tracfone	44.24	186
KLM	44.10	8
Wall Street Journal	44.10	8
Holiday Inn	43.31	28
Sam's Club	42.86	52
US Postal Service	42.68	71
Lufthansa	42.31	9
McDonalds	41.40	10
Seagate	41.29	14
Toys R Us	40.76	34
Reader's Digest	40.63	118
Linksys	40.40	120
Vizio	39.89	26
Delta Airlines	39.86	313
US Airways	39.59	154
Boscov's	39.49	14
BMW	39.13	48
Creative Labs	39.10	42
Cox	38.97	35
Mazda	38.80	9
Audi	38.73	12
Electrolux	38.69	7
Nokia	38.50	23
PETCO	38.29	7
World of Warcraft	38.27	46
EHarmony	38.10	8
DIRECTV	38.07	395
TomTom	38.06	62
PNC Bank	38.00	50
LeapFrog	37.58	32
Regions Bank	37.49	26
Ikea	37.40	10
State Farm	37.31	56
Hotwire	37.10	46
PlayStation	37.09	13
UPS	37.05	209
Nikon	37.01	27
Electronic Arts	36.90	64
AVG	36.51	9
Toyota	36.45	69
Target	36.22	144
Rogers	36.09	33
Straight Talk	36.04	233
RCN	35.89	33
MoneyGram	35.80	10
Toro	35.75	6
Bell Canada	35.59	89
Los Angeles Times	35.57	52
Uniden	35.50	23
Time Warner Cable	35.40	174
TiVo	35.30	23
Boost Mobile	35.23	277
CenturyLink	34.34	29
Federal Express	34.26	62
Digital River	34.10	16
US Bank	33.11	9
Samsung	32.99	229
Dell	32.87	131
Sanyo	32.73	48
Haier	32.71	18
LA Fitness	32.71	9
Asus	32.65	110
LinkedIn	32.60	75
Panasonic	32.47	99
Barnes and Noble	32.26	85
Comcast	32.25	227
Chevrolet	32.12	49
Comfort Inn	32.09	13
Priceline	32.09	247
Volkswagen	31.91	35
Lenovo	31.90	40
Dillard's	31.85	16
Pitney Bowes	31.85	16
DHL	31.74	56
Sharp	31.73	12
Maytag	31.43	31
Onkyo	31.33	12
Dish Network	31.31	280
Hertz	31.28	88
Snapfish	31.00	69
eMachines	30.87	30
Shaw	30.86	57
TurboTax	30.81	183
LG	30.52	119
Virgin Mobile	30.47	402
MySpace	30.27	55
Hewlett-Packard	30.15	176
Abercrombie & Fitch	29.97	95
Adobe	29.91	70
Days Inn	29.90	40
Yahoo	29.75	212
Cricket Wireless	29.73	233
General Electric	29.70	29
MajicJack	29.64	211
Gateway Computers	29.61	121
Chicago Tribune	29.40	15
Geek Squad	29.40	5
ViewSonic	29.40	5
Experian	29.38	43
Trend Micro	29.36	21
Air France	29.27	15
Sears	28.75	572
Honda	28.60	18
Hyundai	28.60	19
Victoria's Secret	28.60	40
XM Radio	28.56	640
Sirius	28.50	143
Sovereign Bank	28.30	29
Charter	28.23	38
Netgear	28.16	72
EasyJet	27.94	252
Slingbox	27.85	16
Sports Illustrated	27.69	11
Expedia	27.53	118
Register.com	27.20	7
FreeCreditReport.com	26.94	34
iTunes	26.85	80
Blackberry	26.36	51
PokerStars	26.27	15
Wells Fargo	26.27	155
Borders	26.05	43
eBay	25.86	273
Go Daddy	25.50	23
Whirlpool	25.45	89
Qwest	25.27	44
Express Scripts	25.10	80
Bank of America	24.95	304
United Healthcare	24.89	70
Capital One	24.69	70
Citibank	24.13	47
AT&T Worldnet	23.89	97
Equifax	23.89	86
Burger King	23.60	43
Prudential	23.60	5
Rosetta Stone	23.60	10
Dollar Rent A Car	23.40	5
Kodak	23.40	7
Acer Computers	23.37	140
Sony	23.23	70
Sallie Mae	23.17	72
NetZero	23.16	39
Frigidaire	23.00	6
Mediacom	22.89	59
America Online	22.76	119
Spirit Airlines	22.63	31
QuickBooks	22.61	71
Classmates.com	22.53	277
Toshiba	22.46	97
Metro PCS	22.40	91
Nissan	21.97	46
Anthem Blue Cross	21.80	7
Bally Total Fitness	21.80	11
Travelocity	21.67	79
Memorex	21.60	13
ADP	21.44	41
MSN	21.23	38
Ford	21.20	31
RCA	21.02	71
Teleflora	21.00	7
Duke Energy	20.80	19
Aetna	20.70	91
SunTrust	20.65	29
Motorola	20.60	22
Chase	20.52	52
HughesNet	20.27	60
Quicken	20.25	95
Juno	20.00	6
HSBC	19.98	85
Avis	19.80	11
Xerox	19.80	12
JP Morgan Chase	19.75	74
Belkin	19.40	10
Windows Live	19.40	15
Skype	19.27	176
Greyhound	19.10	40
McAfee	19.00	51
Nextar	19.00	5
Craigslist	18.84	265
Allstate	18.80	29
Farmers Insurance	18.80	7
MasterCard	18.40	12
Fios	18.20	6
Avon	17.80	10
Fido	17.80	31
TransUnion	17.80	30
Kaiser Permanente	17.60	9
ComEd	17.40	52
Embarq	17.40	7
Jabra	17.40	5
Magnavox	17.00	15
Boston Globe	16.80	5
Dominion Power	16.40	5
Citi Mortgage	16.29	226
Roxio	15.80	28
Hitachi	15.60	14
Hotmail	15.54	404
GE Money Bank	14.80	44
Ticketmaster	14.80	6
Ubisoft	14.80	5
Archos	14.40	16
Planet Fitness	14.40	8
Facebook	13.80	1,073
Google	13.80	105
Navigon	13.80	22
Twitter	13.40	7
Incredimail	13.20	9
Harry and David	12.40	7
Virgin Atlantic	12.40	8
Half.com	10.20	26
Bing	10.00	6

Other Companies

The following companies did not receive enough comments for an official rating during 2010: